Hwa Young Ahn | 1 Article |
PURPOSE
The present research was done to examine the fundamental significance and structure of conflict experience of nurses in hospital nursing organizations. METHODS This qualitative research was conducted by analyzing data collected through in-depth interviews based on Colaizzi's (1978) method of analysis, one of the phenomenological methods of analysis. RESULTS Statements from the 12 study participants demonstrate two key topics “accumulation of conflicts†and “manifestation of new conflicts†as well as seven sub-topics including “being forced to complyâ€, “Lack of respect and considerationâ€, “unsatisfactory conflict management by the leadersâ€, “continuous and overwhelming vicious cycleâ€, “prevalence of self-defensive egotismâ€, “difficult to accept differencesâ€, and “incapable of responding to the structural changes of nursing workforceâ€. CONCLUSION Resolving the dysfunctional conflicts in hospital nursing organizations requires not only improvement in the organizational culture of individuals and nursing organizations, but also legal and institutional measures in addition to new attempts to integrate education and research findings from relevant fields of studies. Citations Citations to this article as recorded by
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