Purpose
This study aimed to confirm the association between job crafting and quality of nursing services among Korean clinical nurses, as well as the mediating effect of work engagement. Methods: Data from 194 hospital nurses were surveyed in this descriptive cross-sectional study. They were collected from May 17 to May 28, 2021, using self-report questionnaires. The collected data were analyzed using descriptive statistics, independent t-test, one-way analysis of variance, Scheffé test, Pearson's correlation coefficient analysis, and multiple regression using the SPSS/WIN 24.0. Results: Job crafting was positively associated with work engagement (r=.55, p<.001) and quality of nursing services (r=.66, p<.001). Furthermore, work engagement had a mediating effect on the relationship between job crafting and quality of nursing services (Sobel test: Z=2.58, p=.010). These variables explained 45.0% of the variance in the quality of nursing services. Conclusion: The impact of job crafting on the quality of nursing services among clinical nurses was mediated by work engagement. Therefore, to improve the quality of nursing services, it is necessary to develop an educational program to increase job crafting and work engagement.

Citations

• The Mediating Effect of Work Friendship on the Relationship between Grit and Work Engagement among Millennial and Generation Z Nurses in Korea
  Dain Park, Hyunjin Lee
  Journal of Korean Academy of Nursing Administration.2025; 31(1): 45.     CrossRef
• Effects of Nurses' Grit on the Nursing Performance: Multiple Mediating Effects of Work Engagement and Job Crafting
  Jeong-Lim Ryu, So-Hyoung Hong, Yoon Seo Yang
  Journal of Korean Academy of Nursing Administration.2023; 29(4): 468.     CrossRef
• Effects of Job Crafting and Job Engagement on Career Management Behavior among Public Institution Nurses: Mediating Effect of Job Engagement
  Seohyun Kwon, Taewha Lee
  Journal of Korean Academy of Nursing Administration.2022; 28(3): 261.     CrossRef