PURPOSE
The purpose of this study was to investigate the relationship between nursing practice environment, resilience, job stress, communication skills, and managerial competence of frontline nurse managers and identify factors influencing their managerial competence.
METHODS
A descriptive research was carried out with 148 frontline nurse managers in six general hospitals. From August 16 to October 7, 2016 data were collected using a questionnaire. Data were analyzed with descriptive statistics, independent t-test, One-way ANOVA, Scheffé test, Pearson correlation coefficients, and multiple regression using IBM SPSS/WIN 22.0.
RESULTS
Managerial competence of frontline nurse managers was positively correlated with nursing practice environment (r=.41 p < .001), resilience (r=.45, p < .001), communication skills (r=.38, p < .001) and was negatively correlated with job stress (r=−.27, p < .001). The factors influencing managerial competence were nursing practice environment (β=.29, p=.002) and resilience (β=.28, p=.007) in that order. The input variables explained 30.8% of managerial competence.
CONCLUSION
The results suggest that a policy guideline is needed to enhance managerial competence of frontline nurse managers. The policy guideline should include achieving an adequate level of nurse staffing to improve the nursing practice environment and providing frontline nurse managers with educational support and administrative assistance to increase their resilience.

Citations

• Factors Impacting on Nurse Unit Managers’ Knowledge and Ability Importance of Managerial Competencies
  Jihae Lee, Miyoung Kim
  Journal of Korean Academy of Nursing Administration.2024; 30(4): 428.     CrossRef
• Educational needs for nursing manager competency in Korean hospitals: multi-center cross-sectional study
  Seung-Min Lee, Beob-Wang Ahn, Mi Yu
  BMC Nursing.2024;[Epub]     CrossRef
• Influence of Emotional Intelligence of Experienced Nurses on Nursing Managerial Competence: Focusing on the Mediating Effect of Communication Competence
  Yunji Kang, Jeong-Hee Kim
  Journal of Korean Academy of Nursing Administration.2024; 30(1): 79.     CrossRef
• Training Priority for Managerial Competence of Nurse Managers in Small and Medium-Sized Hospitals: Focusing on the Management Level
  MunHee Jun, Wonjung Noh
  SAGE Open Nursing.2023;[Epub]     CrossRef
• Priority Need Analysis for Career Level-Based Nursing Management Competency Development of Advanced General Hospital Nurses
  Bo Hyun Yu, Keum Seong Jang
  Journal of Korean Academy of Nursing Administration.2022; 28(4): 417.     CrossRef
• Factors Associated with Job Stress among Hospital Nurses: A Meta-Correlation Analysis
  Ji-Young Lim, Geun-Myun Kim, Eun-Joo Kim
  International Journal of Environmental Research and Public Health.2022; 19(10): 5792.     CrossRef
• The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
  Da-Jung Ha, Jung-Hyun Park, Su-Eun Jung, Boram Lee, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi, Chan-Young Kwon
  Sustainability.2021; 13(21): 11634.     CrossRef

PURPOSE
The objective of this study was to investigate the influence of hospital nurses' self-leadership, communication skill, and self-esteem on the quality of nursing service.
METHODS
The participants, 230 nurses working at a general hospital in Seoul, completed a cross-sectional descriptive questionnaire survey between January 17 and 28, 2014. The collected data were analyzed using the SPSS 19.0 program for descriptive statistics, t-test, one way & two way ANOVA, correlation, and multiple regression analysis.
RESULTS
Nurses' self-esteem and communication skill had significant main effects on self-leadership and the quality of nursing service, but the interaction effect of the two independent variables was not significant. Variables that significantly influenced the quality of nursing service were self-leadership, communication skill, self-esteem, and career longevity. The explanatory power of these variables for the quality of nursing service was 54.4%.
CONCLUSION
Findings indicate a need for education programs for nurses which are designed to promote communication skill and enhance self-esteem and self-leadership skills which will in turn enhance the quality of nursing service.

Citations

• The effect of job stress and self-leadership on the quality of nursing service among nurses in integrated nursing and care service wards
  Chae Won Lee, Sujin Kang, Youngji Kim
  The Journal of Korean Academic Society of Nursing Education.2025; 31(1): 28.     CrossRef
• Impact of Pediatric Nurses’ Nursing Professionalism on Quality of Nursing Care: Double Mediating Effect of Clinical Decision Making and Pediatric Nurse-Parent Partnership
  Jung-Eun Lee, Mi-Young Choi
  Journal of Korean Academy of Nursing Administration.2024; 30(1): 55.     CrossRef
• The Relationships among communication competence, professional autonomy and clinical reasoning competence in oncology nurses
  Suyeon Noh, Younhee Kang
  Nursing Open.2024;[Epub]     CrossRef
• Self-Leadership Levels of Pre-Service Social Studies Teachers
  Abdulkerim DİKTAŞ, Yavuz Sezer OĞUZHAN
  İnsan ve Sosyal Bilimler Dergisi.2023; 6(Education ): 75.     CrossRef
• An online communication skills training program for nursing students: A quasi-experimental study
  Jeongwoon Yang, Sungjae Kim, Sergio A. Useche
  PLOS ONE.2022; 17(5): e0268016.     CrossRef
• Factors Influencing Nursing Professionalism on the Nursing Performance in Intensive Care Unit Nurses
  Sunyoung Jung, Hyojung Park
  Journal of Korean Academy of Fundamentals of Nursing.2022; 29(4): 451.     CrossRef
• Mediating Effect of Compassion Competence on the Relationship between Caring Behaviors and Quality of Nursing Services in South Korea
  Hyunjin Lee, Kawoun Seo
  Healthcare.2022; 10(5): 964.     CrossRef
• Influence of Communication Competence and Communication Style on the Nurse-Parent Partnership in Pediatric Nurses
  Hyun Jin Cho, Hyoung Sook Park
  Journal of Korean Academy of Fundamentals of Nursing.2022; 29(2): 170.     CrossRef
• Effects of Nurse-Led Intervention Programs Based on Goal Attainment Theory: A Systematic Review and Meta-Analysis
  Bom-Mi Park
  Healthcare.2021; 9(6): 699.     CrossRef
• Effects of Job Crafting on the Quality of Nursing Services among Clinical Nurses: The Mediating Effect of Work Engagement
  Hyesun Kim
  Journal of Korean Academy of Nursing Administration.2021; 27(5): 423.     CrossRef
• Variables related to self-leadership of Korean nursing students: A systematic review and meta-analysis
  Myung Hee Cho, In Ja Jung, Mi Kyung Park
  The Journal of Korean Academic Society of Nursing Education.2020; 26(3): 213.     CrossRef
• Mediating Factors in Nursing Competency: A Structural Model Analysis for Nurses’ Communication, Self-Leadership, Self-Efficacy, and Nursing Performance
  Ae Young Kim, In Ok Sim
  International Journal of Environmental Research and Public Health.2020; 17(18): 6850.     CrossRef
• Communication Competence, Nursing Professionalism and Job Performance among Home Healthcare Nurses
  Eunha Jeong, Sujeong Han
  Journal of Korean Academy of Nursing Administration.2020; 26(4): 409.     CrossRef
• Influence of Communication Competency and Nursing Work Environment on Job Satisfaction in Hospital Nurses
  Bongjeong Kim, Soon Young Lee, Gyeong Ju An, Guna Lee, Hyun Jung Yun
  Journal of Health Informatics and Statistics.2019; 44(2): 189.     CrossRef
• Study on the Variables and Relative Importance of Social Capital Affecting Leadership Perceived by Married Immigrant Women in Rural Areas
  Soon Mi Yang
  The Korean Journal of Community Living Science.2019; 30(4): 615.     CrossRef
• Factors related to Self-leadership of Korean Clinical Nurses: A Systematic Review and Meta-analysis
  Kyoung-Hee Yu, Hyunyoung Park, Keum-Seong Jang
  Journal of Korean Academy of Nursing Administration.2018; 24(5): 410.     CrossRef
• Influences of Interpersonal Problems and Character of Nurses on Quality of Nursing Service
  Eun-Yi Yeom, Kawoun Seo
  Journal of Korean Academy of Nursing Administration.2018; 24(5): 445.     CrossRef
• Effects of Nursing Practice Environment and Self-esteem on Critical Thinking Disposition among Clinical Nurses
  Eunju Choi, Jihyeon Hwang, Insil Jang
  Journal of Korean Academy of Nursing Administration.2017; 23(2): 161.     CrossRef
• Influence of Self-esteem, Communication and Existential Well-being on Spiritual Care Competence in Nurses
  Mira Sim, Jin Kim, Sookyung Choi
  Journal of Korean Academy of Fundamentals of Nursing.2017; 24(4): 286.     CrossRef