PURPOSE
Communication in hospitals is one of the major factors in patient safety. So, the purpose of this study was to identify the relationship between intra-organizational communication satisfaction and the safety attitude of nurses in hospitals.
METHOD
A descriptive survey design with convenience sampling was used. Data collection was done using a self-report questionnaire answered by 278 nurses from one university hospital located in Kyeoung-gi Province, Korea.
RESULT
Intra-organizational communication satisfaction positively correlated with safety attitude (r=.747, p<.01). Among the 6 sub dimensions of safety attitude, perceptions of management (r=.675, p<.01), job satisfaction (r=.640, p<.01) and teamwork climate (r=.600. p<.01) were strongly related to intra-organizational communication satisfaction. Multiple regression analysis was done to identify explanation power of intra-organizational communication satisfaction against safety attitude. The model was significant (F=48.540, p<.01). Intra-organizational communication satisfaction accounted for 60.9% of variance in safety attitude (Adj R2=.609).
CONCLUSIONS
The results of this study indicate that higher levels of intra-organizational communication satisfaction promote positive safety attitude in hospital nurses and that communication media quality is an important factor in patient safety attitude. Therefore, developing interventions to revitalize intra-organizational communication level based on communication media quality will help in the construction of positive safety attitude in nurses.

Citations

• Factors Influencing Military Nurses' Reporting of Patient Safety Events in South Korea: A Structural Equation Modeling Approach
  Sookhee Yoon, Taewha Lee
  Asian Nursing Research.2022; 16(3): 162.     CrossRef
• The impact of organisational communication satisfaction on health care professionals' work engagement
  Helmy Jameel Abu Dalal, Vimala Ramoo, Mei Chan Chong, Mahmoud Danaee, Yousef I. Aljeesh
  Journal of Nursing Management.2022; 30(1): 214.     CrossRef
• Effects of horizontal violence among nurses on patient safety: Mediation of organisational communication satisfaction and moderated mediation of organisational silence
  Eun Young Doo, Sujin Choi
  Journal of Nursing Management.2021; 29(3): 526.     CrossRef
• Comparison of Fatigue, Quality of Life, Turnover Intention, and Safety Incident Frequency between 2-Shift and 3-Shift Korean Nurses
  Jeonghee Hong, Misoon Kim, Eunyoung E. Suh, Sangwoon Cho, Soyoung Jang
  International Journal of Environmental Research and Public Health.2021; 18(15): 7953.     CrossRef
• Safety Climate and Organizational Communication Satisfaction Among Korean Perianesthesia Care Unit Nurses
  Jebog Yoo, Seung Eun Chung, Juyeon Oh
  Journal of PeriAnesthesia Nursing.2021; 36(1): 24.     CrossRef
• Novice and Advanced Beginner Nurses' Patient Safety Management Activities: Mediating Effects of Informal Learning
  Nam Yi Kim
  Journal of Korean Academy of Nursing Administration.2020; 26(5): 542.     CrossRef
• A comparative study on patient safety attitude between nurses and doctors in operating rooms
  Eunok Kwon, Young Woo Kim, Seo Won Kim, Sujeong Jeon, Eunsook Lee, Hye-Young Kang, Seungnam Nam, Mihyeong Kim
  Journal of International Medical Research.2020;[Epub]     CrossRef
• Nurses' organizational communication satisfaction, emotional labor, and prosocial service behavior: A cross‐sectional study
  Youngsoo Kim, Sun Joo Jang
  Nursing & Health Sciences.2019; 21(2): 223.     CrossRef
• Patient Safety Management Activities of Clinical Nurse: A Modified Theory of Planned Behavior
  Nam Yi Kim, Sun Young Jeong
  Journal of Korean Academy of Nursing Administration.2019; 25(5): 384.     CrossRef
• Experience of Communication for Patient Safety by Perioperative Nurses
  Shinae Ahn, Nam-Ju Lee
  Journal of Korean Academy of Nursing Administration.2019; 25(4): 329.     CrossRef
• Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policy
  Nasser Ibrahim Abu-El-Noor, Mysoon Khalil Abu-El-Noor, Yousef Zuheir Abuowda, Maha Alfaqawi, Bettina Böttcher
  BMC Health Services Research.2019;[Epub]     CrossRef
• Electronic Staff Unit Meetings
  Pamela Courtney, Lisa Parnell, Maria Hayden, Cheryl Johnson, Tracy Phillips
  JONA: The Journal of Nursing Administration.2018; 48(3): 119.     CrossRef
• Interprofessional Education Programs for Nursing Students: A Systematic Review
  Hayoung Park, Jinyoung Cho, Sang Hui Chu
  Journal of Korean Academic Society of Nursing Education.2018; 24(3): 235.     CrossRef
• Factors Influencing Patient Safety Nursing Activities of Nurses in Long-term Care Hospitals
  Ju-Hui Moon, Sook-Hee Yoon
  Journal of Korean Academy of Nursing Administration.2018; 24(4): 307.     CrossRef
• Patient Safety Care Activity in Small-Medium Sized Hospital Nurses Patient Safety Care Activity among Nurses in Small-Medium Sized General Hospitals
  Yuna Paik, Youngji Kim
  The Korean Journal of Rehabilitation Nursing.2018; 21(1): 51.     CrossRef
• Conflict Management Style, Communication Competence, and Collaboration among Hospital Nurses and Physicians
  Im Sun Lee, Chang Hee Kim
  The Korean Journal of Rehabilitation Nursing.2017; 20(1): 69.     CrossRef
• Study of Effect on Interpersonal Communication Competence, Self-Efficacy, Social Skill from Nursing Students' Part Time Work Experiences
  In-Ok Sim, Geon-Woo Song
  Journal of the Korea Academia-Industrial cooperation Society.2016; 17(7): 123.     CrossRef
• A questionnaire survey exploring healthcare professionals’ attitudes towards teamwork and safety in acute care areas in South Korea
  Sung Eun Kim, Chan Woong Kim, Sang Jin Lee, Je Hyeok Oh, Dong Hoon Lee, Tae Ho Lim, Hyuk Joong Choi, Hyun Soo Chung, Ji Yeong Ryu, Hye Young Jang, Yoon Hee Choi, Su Jin Kim, Jin Hee Jung
  BMJ Open.2015; 5(7): e007881.     CrossRef
• The Attitude of Patient Safety and Patient Safety Management Activity in Nursing Students
  Seong-Soo Huh, Hee-Young Kang
  Journal of the Korea Academia-Industrial cooperation Society.2015; 16(8): 5458.     CrossRef
• Effect of Leadership WalkRounds Convergence to Establish a Patient Safety Culture
  Mi-Hyang Lee, Chang-Hee Kim
  Journal of Digital Convergence.2015; 13(6): 185.     CrossRef
• A Comparative Study on Perception of Patient Safety Culture and Safety Care Activities: Comparing University Hospital Nurses and Small Hospital Nurses
  Bo Kyoung Cha, Jung Choi
  Journal of Korean Academy of Nursing Administration.2015; 21(4): 405.     CrossRef
• Clinical Nurses' Experience of Positive Organizational Culture
  Young-Hee Yom, Sang Mi Noh, Kyung Hee Kim
  Journal of Korean Academy of Nursing Administration.2014; 20(5): 469.     CrossRef