PURPOSE
Purpose of this study was to analyze research on the service design process applied to domestic medical service areas.
METHODS
A review was made through domestic databases including RISS, KISS, DBpia, and NDSL and for the analysis framework: a medical service classification code which integrated the medical service area and the design fields.
RESULTS
In the healthcare service field there were 9 studies (69.2%) in the medical area, 1 study (7.7%) each in nursing and oriental medicine, and 2 studies (15.4%) in healthcare. According to analysis results based on the medical service classification code, there were 5 studies in prevention and management, 6 studies in curative care, 1 each in rehabilitation and ancillary care. Double diamond process was used in 8 studies.
CONCLUSION
Service design was applied mainly to the curative care in the domestic medical settings but little research on service design in the long-term nursing care area was identified. As a strategy to improve the quality of nursing service, it is necessary to adopt the service design process for various nursing service areas in Korea.

Citations

• Introduction to methodology for the development of an integrative medical service model
  Moon Joo Cheong, Myeung Su Lee, Min Cheol Joo, Sang-Yeol Lee, Jung-Han Lee, Jong-Min Yun, Yeonseok Kang, Myeong Soo Lee, Hyung Won Kang
  Integrative Medicine Research.2022; 11(2): 100840.     CrossRef
• Healthcare Safety Nets during the COVID-19 Pandemic Based on Double Diamond Model: A Concept Analysis
  Bom-Mi Park, Hyun-Jung Lee
  Healthcare.2021; 9(8): 1014.     CrossRef
• Design of Services for Improving the Quality of Care of Hospitalized Children with Acute Diseases
  Hyun Young Koo, Kyungmin Yi, Young Eun Gu
  Child Health Nursing Research.2019; 25(4): 528.     CrossRef

PURPOSE
The purpose of this study was to examine the effectiveness of Action Research (AR) approach in nursing.
METHODS
Participants were 64 perioperative nurses recruited from C hospital in Gwangju, Korea. The nurses were engaged in the project through 2 cycles of planning, acting, observing, and reflecting. A mixed-methods design was used to examine changes in participants and their knowledge management practice. Quantitative data were analyzed using SPSS 20.0 program and qualitative reflection data underwent content analysis.
RESULTS
During the project, participants developed standardized pre-operative checklists and opened an Internet Cafe to better manage their perioperative nursing information. At the end of the project, there was a significant increase in nurses' knowledge management (p=.015) and the rate of surgical material prescription errors decreased from 8.0% to 2.9%. Core AR project team members' teamwork skills and organizational commitment increased significantly (p=.040, p=.301, respectively). The main themes that emerged from the qualitative data were learning how to solve problems in practice, facilitating team activities through motivation, barriers of large participation, and rewarded efforts and inflated expectations.
CONCLUSION
The AR project contributed to empowering participants to solve local problems. AR is a useful methodology to promote changes in practices and research participants.

Citations

• Exploring Nursing Research Culture in Clinical Practice: Qualitative Ethnographic Study
  Hyeyoung Hwang, Jennie C De Gagne, Leeho Yoo, Miji Lee, Hye Kyung Jo, Ju-eun Kim
  Asian/Pacific Island Nursing Journal.2024; 8: e50703.     CrossRef
• Nursing Students’ Experience of Action Learning in Clinical Practice of Nursing Management
  Yong Sook EO, Hae Ok KIM
  JOURNAL OF FISHRIES AND MARINE SCIENCES EDUCATION.2021; 33(5): 1114.     CrossRef
• Establishing a Clinical Ladder System for Nurses in a Small and Medium-sized Hospital
  Heeyoung Kim, Younghee Han, Okkyung Kim
  Journal of Korean Academy of Nursing Administration.2018; 24(5): 466.     CrossRef
• Action Research in Hospital Settings: A Literature Review of International Nursing Journals
  Jeong Eun Moon, Mi-Ok Song, Hee Young Kim, Hyun Young Park, Eun A Kim, Yun Min Kim, Keum Seong Jang
  Journal of Korean Academy of Nursing Administration.2016; 22(1): 46.     CrossRef

PURPOSE
This study was conducted to develop an evaluation framework for QI activity in medical institutions and to analyze QI activity cases by applying the developed evaluation framework.
METHOD
A four-phase process was employed to develop the evaluation framework, and a descriptive survey was used for the QI case study. Data were collected in April, 2010 by examining 157 QI activity cases presented at conferences and published in Journal of Korean Society of Quality Assurance in Health Care over the past three years. Developed QI activity evaluation instruments were used for data collection. Data were analyzed using the SPSS 18.0 for Windows program.
RESULT
A QI Activity Evaluation Framework was developed. This framework consisted of 45 items. The department with the highest level of QI participation was the nursing department. The most frequent QI activity theme was patient safety. QI activity levels in Korean medical institutions are relatively equalized without significant differences according to institution characteristics.
CONCLUSIONS
From the quality aspect of QI activity, more systematic and scientific approaches are required to upgrade QI activity. This study could provide methodological guidelines for QI activity and be useful in setting goals and directions for QI activity in medical institutions in Korea.

Citations

• Development and Effect of a Cultural Competency Promotion Program for Nurses in Obstetrics-Gynecology and Pediatrics
  Minji Je, Hyun-Mi Son, Young-Hae Kim
  Child Health Nursing Research.2015; 21(2): 151.     CrossRef