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Original Article

Emotional Intelligence and Job Stress of Clinical Nurses in Local Public Hospitals

Sook Lee1
Journal of Korean Academy of Nursing Administration 2010;16(4):466-474.
Published online: December 31, 2010

1Associate Professor, Department of Nursing, Dankook University, Korea.

Correspondence: Lee, Sook. Department of nursing, Dankook University, San 29, Anseodong, Dongnam-Gu, Cheonan 330-714, Korea. Tel: 82-41-550-3887, Fax: 82-41-550-3888, sooklee@dku.edu
• Received: October 27, 2010   • Revised: November 30, 2010   • Accepted: November 30, 2010

Copyright © 2010 Korean Academy of Nursing Administration

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  • Purpose
    This study was done to identify the relationship between emotional intelligence (EI) and job stress of clinical nurses in small to medium-sized hospitals.
  • Methods
    Data were collected from a convenience sample of 152 nurses working in 4 local public hospitals in one district. EI was measured with the scale developed by Law, Wong, & Song (2004), and job stress with the scale by Choi, Kang, & Woo (2006). Data were analyzed with PASW (SPSS) 18.0, using descriptive statistics, t-test, ANOVA, Scheffe' test, Pearson correlation coefficients, and multiple regression.
  • Results
    There were significant differences in EI according to work time, in self-emotional appraisal according to salary, in regulation of emotion according to marital status, age, work time, and salary. There were also significant differences in job stress including somatization, depression and anger according to marital status, work time, and salary. Correlation between EI and job stress was negative. EI explained 17.3% of variance in job stress.
  • Conclusion
    The findings indicate that to decrease job stress, nursing managers need to develop EI, especially self-emotional appraisal and regulation of emotion for nurses in their twenties and for unmarried nurses.
  • Key Words: Emotional Intelligence; Psychological Stress; Anger; Emotional Labor
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Table 1
Emotional intelligence and job stress of the subjects (N=152)
jkana-16-466-i001.jpg
Table 2
Differences in emotional intelligence by general characteristics (N=152)
jkana-16-466-i002.jpg

MS=marital status, RA=Relaxation activity, SEA=Self Emotional Appraisal, OEA=Others Emotional Appraisal, UOE=Use of Emotion, ROE=Regulation of Emotion

Table 3
Differences in job stress by general characteristics (N=152)
jkana-16-466-i003.jpg

MS=Marital status, RA=Relaxation activity

Table 4
Correlations of emotional intelligence and job stress (N=152)
jkana-16-466-i004.jpg
Table 5
Influencing emotional intelligence factors on job stress (N=152)
jkana-16-466-i005.jpg

*Standaridized β

Figure & Data

References

    Citations

    Citations to this article as recorded by  
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    Emotional Intelligence and Job Stress of Clinical Nurses in Local Public Hospitals
    J Korean Acad Nurs Adm. 2010;16(4):466-474.   Published online December 31, 2010
    DOI: https://doi.org/10.11111/jkana.2010.16.4.466
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    Emotional Intelligence and Job Stress of Clinical Nurses in Local Public Hospitals
    J Korean Acad Nurs Adm. 2010;16(4):466-474.   Published online December 31, 2010
    DOI: https://doi.org/10.11111/jkana.2010.16.4.466
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    Related articles

    Emotional Intelligence and Job Stress of Clinical Nurses in Local Public Hospitals
    Emotional Intelligence and Job Stress of Clinical Nurses in Local Public Hospitals

    Emotional intelligence and job stress of the subjects (N=152)

    Differences in emotional intelligence by general characteristics (N=152)

    MS=marital status, RA=Relaxation activity, SEA=Self Emotional Appraisal, OEA=Others Emotional Appraisal, UOE=Use of Emotion, ROE=Regulation of Emotion

    Differences in job stress by general characteristics (N=152)

    MS=Marital status, RA=Relaxation activity

    Correlations of emotional intelligence and job stress (N=152)

    Influencing emotional intelligence factors on job stress (N=152)

    *Standaridized β
    Table 1 Emotional intelligence and job stress of the subjects (N=152)

    Table 2 Differences in emotional intelligence by general characteristics (N=152)

    MS=marital status, RA=Relaxation activity, SEA=Self Emotional Appraisal, OEA=Others Emotional Appraisal, UOE=Use of Emotion, ROE=Regulation of Emotion

    Table 3 Differences in job stress by general characteristics (N=152)

    MS=Marital status, RA=Relaxation activity

    Table 4 Correlations of emotional intelligence and job stress (N=152)

    Table 5 Influencing emotional intelligence factors on job stress (N=152)

    *Standaridized β

    Table 1

    Table 2

    Table 3

    Table 4

    Table 5

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