PURPOSE This study was performed to identify the role adaptation process of hospice nurses and suggest a model for the process. METHODS Grounded theory methodology was used. Twenty nurses participated in individual in-depth interviews. Data were collected until saturated. Questions for the interviews were about phenomenon, conditions, action/interaction strategies, and consequences in the process. Data were analyzed by applying open, axial and selective coding proposed by Strauss and Corbin. RESULTS Core category of the role adaptation process was ‘building up real capabilities’. Phenomenon of the role adaptation was oppressive feelings when caring for dying patients. Contextual conditions were lack of knowledge, experience and belief about hospice and hospice care being regarded as penance. Intervening conditions were expansion of horizons in understanding life and expansion of social comprehension about hospice. Action/interaction strategies included ‘reflecting on oneself as a hospice nurse’, ‘using oneself with feelings of a calling’ and ‘striving for self-management’. Consequence of the process was being a caring expert for peaceful death. CONCLUSION The role adaptation process of hospice nurses for the participants was the process of building up real capabilities leading them to become caring experts for peaceful death through overcoming oppressive feeling when caring for dying patients.
Citations
Citations to this article as recorded by
Role adaptation of nurses caring for older adults with terminal diseases in geriatric hospitals Qiushi Liu, Bongsook Yih International Nursing Review.2024;[Epub] CrossRef
Mediating Effect of Resilience on the Relationship Between Job Stress and the Professional Quality of Life of Hospice and Palliative Care Nurses: A Multicenter Cross-sectional Study Eunhee Jo, Soon-Jung Hwang, Hyang-Suk Kwon Korean Journal of Adult Nursing.2024; 36(3): 241. CrossRef
Clinical Experience of Nurses in a Consultative Hospice Palliative Care Service Sinyoung Kwon, Jinyee Byun Journal of Hospice and Palliative Care.2024; 27(1): 31. CrossRef
Experience of Clinical Adaptation among Nurses in Intensive Care Unit Jin Young Hong, Sue Kyung Sohn Journal of Korean Critical Care Nursing.2024; 17(1): 1. CrossRef
Factors Associated with Person-Centered Care among Hospice Nurses Sinyoung Kwon, Kyoung Hee Kim The Korean Journal of Hospice and Palliative Care.2022; 25(2): 66. CrossRef
Moderating Effect of Nurse’s Character on the Relationship between Attitudes toward Nursing Care of the Dying and Performance of Terminal Care in South Korea Kawoun Seo Healthcare.2021; 9(9): 1195. CrossRef
Comparison of the Characteristics Among Deceased Do-Not-Attempt-Resuscitation (DNAR) Cancer Patients in Hospice and Oncology Wards Nan Song, Ja Yun Choi Asian Oncology Nursing.2020; 20(1): 10. CrossRef
End of Life Care Competencies and Terminal Care Stress of Nurses in Long Term Care Hospitals Young-Hee Jeong, Kyung Ja June The Korean Journal of Hospice and Palliative Care.2019; 22(3): 125. CrossRef
PURPOSE The purpose of this study was to identify factors influencing job satisfaction in hospice nurses. The focus was on emotional labor and burnout. METHODS Between September 30 and October 18, 2013, hospice nurses (n=63) in 5 hospitals in 4 cities completed measures of emotional labor, burnout, and job satisfaction. Data were collected using questionnaires and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and multiple regression with the SPSS/Win 21.0 program. RESULTS The mean score per item for emotional labor was 3.0, the mean of burnout score was 2.7, and the mean job satisfaction score was 3.4. Emotional labor showed a positive correlation with burnout (r=.61), and a negative correlation with job satisfaction (r=-.52). Burnout showed a negative correlation with job satisfaction (r=-.64). The factors influencing job satisfaction were burnout (beta=-.65, p<.001) and clinical experience (beta=.25, p=.007). Burnout and clinical experience explained 57.0% of the variance in hospice nurses' job satisfaction. CONCLUSION The findings of this study indicate a need to develop strategies to prevent burnout and control emotional labor in order to increase job satisfaction for hospice nurses.
Citations
Citations to this article as recorded by
Emotional Labor, Job Satisfaction, and Burnout in Medical Technicians: Insights from the Korea Veterans Health Service Eun-Taek HONG, Yo-Han SEO Korean Journal of Clinical Laboratory Science.2025; 57(1): 37. CrossRef
A Conceptual Analysis of Psychological Burnout Among Nurses Providing Terminal Care Sunjung Kim, Sunghee H. Tak Journal of Advanced Nursing.2025;[Epub] CrossRef
Mediating Effect of Resilience on the Relationship Between Job Stress and the Professional Quality of Life of Hospice and Palliative Care Nurses: A Multicenter Cross-sectional Study Eunhee Jo, Soon-Jung Hwang, Hyang-Suk Kwon Korean Journal of Adult Nursing.2024; 36(3): 241. CrossRef
The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis Da-Jung Ha, Jung-Hyun Park, Su-Eun Jung, Boram Lee, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi, Chan-Young Kwon Sustainability.2021; 13(21): 11634. CrossRef
Influences of Type D Personality, Positive Psychological Capital, and Emotional Labor on the Burnout of Psychiatric Nurses Seung Mi Park, Myung Ha Lee, Ji Young Kim Journal of Korean Academy of psychiatric and Mental Health Nursing.2020; 29(2): 133. CrossRef
Nurses’ emotions, emotional labor, and job satisfaction Mikyoung Lee, Keum-Seong Jang International Journal of Workplace Health Management.2019; 13(1): 16. CrossRef
The effects of emotional labor(surface acting, deep acting) and job burnout on job satisfaction among securities branch clerks SoonJeong Yang, DonHun Lee Korean Journal of Industrial and Organizational Psychology.2019; 32(3): 265. CrossRef
Effectiveness of a short-term psychotherapeutic group for doctors and nurses in a Hospice in Southern Europe Caccamo Floriana, Caldironi Luca, Ghedin Simona Progress in Palliative Care.2019; 27(2): 58. CrossRef
Nurses’ emotions, emotion regulation and emotional exhaustion Mikyoung Lee, Keum-Seong Jang International Journal of Organizational Analysis.2019; 27(5): 1409. CrossRef
Effect of Nurses' Emotional Labor on Customer Orientation and Service Delivery: The Mediating Effects of Work Engagement and Burnout Sang-Sook Han, Jeong-Won Han, Yun-Hyung Kim Safety and Health at Work.2018; 9(4): 441. CrossRef
Influences of Burnout, Emotional labor, and Positive Psychological Capital on Job Satisfaction of Nurses Soo Young Jun Journal of Korean Academy of Nursing Administration.2017; 23(2): 201. CrossRef
The Influences of Burnout on Job Satisfaction on School Health Teachers (School Nurse): Focused on the Mediating Effects of Self-leadership Oh Yun Kwon, Kyung Sook Park Journal of the Korean Society of School Health.2017; 30(1): 1. CrossRef
Relationships among Emotional Labor, Burnout, and Organizational Effectiveness of Employees in Public Health Centers Dong Youn Kone, Jae Sun Ahn Journal of Korean Public Health Nursing.2016; 30(3): 544. CrossRef
Relationships among Emotional Labor, Self Efficacy, and Burnout of Employees in Public Health Centers Hyunkyung Choi, Yeongmi Ha, Seungkyoung Yang Korean Journal of Occupational Health Nursing.2016; 25(1): 75. CrossRef
Factors Influencing Turnover Intention of Nurses after Evaluation for Certification at Geriatric Hospitals: Focused on Job Stress and Burnout Eun Joung Choi, Ji Won Park, Mi Lim Cho Journal of the Korea Academia-Industrial cooperation Society.2016; 17(3): 438. CrossRef
A Study on the Mediating Effect of Emotional Intelligence between Perfectionism and Burnout in Advanced Practice Nurses (APN) Gie Ok Noh, Kyung Sook Park, Young Soon Im Journal of Korean Academy of Nursing Administration.2016; 22(2): 109. CrossRef
A study on Emotional labor, Positive resources and Job burnout in clinical Nurses Soo-Ok Kim, Mee-Suk Wang Journal of the Korea Academia-Industrial cooperation Society.2015; 16(2): 1273. CrossRef
Factors Influencing Job Satisfaction of Nurses Working in Long-term Care Hospitals: Focused on Burnout and Burden for Caring Problematic Behaviors in Dementia Ji Won Park, Eun Joung Choi Journal of the Korea Academia-Industrial cooperation Society.2015; 16(11): 7403. CrossRef
Factors Affecting the Self Esteem of a Convergence Dental Hygienist Kyeung-Ae Jang, Hee-Su Lee Journal of the Korea Convergence Society.2015; 6(4): 177. CrossRef
Nursing Need and Satisfaction of Patients in Hospice Ward Jung Ah Kim, Kyunghee Kim, Hee Sun Kang, Ji-su Kim The Korean Journal of Hospice and Palliative Care.2014; 17(4): 248. CrossRef
First
Prev
