Purpose This study aimed to explore the nursing unit management experience of frontline nurse managers using the phenomenological research method.
Method: Data was gathered using in-depth interviews from 11 participants between July 2017 to December 2019, and analyzed using Colaizzi’s phenomenological approach. The main question was, “What is your experience of nursing unit management as a frontline nurse manager?”.
Results: In this study, 5 themes and 14 themes clusters were derived. The 5 themes were ‘Object of condemnation from many parties involved’, ‘Constant struggle to lower nursing staff turnover’, ‘Serve as an intermediary between active staff’, Creating a workplace troubleshooting and work flow system’, and ‘Bearing fruits after overcoming difficulties’ Conclusion: Based on our findings, frontline nurse managers are focused on human resource management and coordination. A comprehensive understanding of the experiences of frontline nurse managers could provide effective education and strategic proposals for administrative and individual support.
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