Purpose
The purpose of this study was to investigate the relationship between patient-centered care and the patient experience according to inpatients. Additionally, the effect of patient-centered care on the patient experience was explored.
Methods
Using a structured-questionnaire, data were collected from 147 inpatients in a tertiary care hospital for the period October 12-24, 2021. Data were analyzed using descriptive statistics, a t-test, ANOVA, Scheffé’s test, Pearson’s correlation coefficients, and a multiple linear regression using SPSS/WIN 26.0.
Results
Patient-centered care was positively correlated with the patient experience (r=.66, p<.001), and patient-centered care was found to be a variable affecting the patient experience. Further, explanatory power was assessed at 43%.
Conclusion
The results of this study indicate that the provision of individualized care must reflect patient-centered care to ensure a positive patient experience, and nurses should not only perform interventions through medication or nursing processes, but also by listening to and interacting with patients based on their needs.

Citations

• The Mediating Role of Patient Safety Perception in the Relationship between Right to Know and Patient Participation among Inpatients
  Sun-Hwa Shin, On-Jeon Baek
  Korean Journal of Adult Nursing.2025; 37(2): 114.     CrossRef
• Intensive Care Experience of Critical Care Patients and Its Related Factors : A Secondary Analysis Study
  Jiyeon Kang, Hyojeong Woo
  Journal of Korean Critical Care Nursing.2023; 16(3): 11.     CrossRef

PURPOSE
The aim of this study was to explore patients' experience of participation in their hospital care.
METHODS
Face-to-face interviews using a semi-structured interview guide were conducted with a total of 21 patients in a tertiary hospital in Seoul, South Korea. Collected data were analyzed using a qualitative content analysis.
RESULTS
Two categories of patients' experience of participation in hospital care emerged: 1) Reactive participatory activity, 2) active participatory activity. Major participatory activities included ‘complying with medical instructions’, ‘listening’, ‘responding’ and ‘questioning’. Healthcare professionals' attentive attitudes and explanation, and availability of care equipment were facilitating factors affecting patient participation in their care, whereas limited accessibility to and poor communication with healthcare professionals, inconvenient patient room, and patient factors were barriers to their participation.
CONCLUSION
The findings in this study reveal that patients tend to participate in their care in a reactive way and that healthcare professionals have a significant role in facilitating patients' participation. Furthermore, the care environment and patient factors need to be considered to promote patient participation in hospital care.

Citations

• The Mediating Role of Patient Safety Perception in the Relationship between Right to Know and Patient Participation among Inpatients
  Sun-Hwa Shin, On-Jeon Baek
  Korean Journal of Adult Nursing.2025; 37(2): 114.     CrossRef
• Illness Experience of Glaucoma Patients
  Hyeon ae Lee, Seon Nyeo Kim, Hwa Young Kim, Sue Kyung Sohn
  Research in Community and Public Health Nursing.2024; 35: 99.     CrossRef
• The development and effectiveness of a video education program for echocardiography outpatients
  YoungSook Jeon, Joohyun Lee
  The Journal of Korean Academic Society of Nursing Education.2024; 30(4): 401.     CrossRef
• The Effects of Outpatients’ Experiences of Patient Participation on Patient Satisfaction in Korea
  Shinae Ahn
  Journal of Korean Academy of Nursing Administration.2022; 28(2): 88.     CrossRef
• Hospital Nurses’ Experience of Patient-Centered Nursing
  Soojin Chung, Jee-In Hwang
  Quality Improvement in Health Care.2021; 27(1): 26.     CrossRef
• Good Nursing Experience of Patients with Cancer in a Korean Cancer Hospital
  Eunyoung E. Suh, Hye Jin Yoo, Jeong Hee Hong, In Gak Kwon, Hyunju Song
  Journal of Korean Critical Care Nursing.2020; 13(3): 51.     CrossRef
• Patient Participation in Patient Safety and Its Relationships with Nurses' Patient-Centered Care Competency, Teamwork, and Safety Climate
  Jee-In Hwang, Sung Wan Kim, Ho Jun Chin
  Asian Nursing Research.2019; 13(2): 130.     CrossRef
• Safety Education Programs for Patients and Families in Overseas Institutions
  Yoon-Sook Kim, Mi-Jeong Kwak, Moon-Sook Kim, Hyun-Ah Kim, Hyuo-Sun Kim, Ja-Hae Chun, Jee-In Hwang
  Quality Improvement in Health Care.2019; 25(1): 2.     CrossRef