PURPOSE
The purpose of this study was to investigate effect of the SBAR-Collaborative Communication Program on nurses' communication skills and on collaboration between nurses and doctors.
METHODS
From March 11 to November 11, 2013, data were collected from 180 hospital nurses working in a university hospital in Gyeonggi province. Outcomes were measured at three time intervals; before, three and six months after the program was completed.
RESULTS
After participating in this program, there was a significant increase in nurses'communication skills but not in collaboration between nurses and doctors. None of the participants' general categories influenced nurses'communication skills at pre-test, but age, education level, total years of working and work department significantly influenced scores at 3 and 6 months. Work department was the only category for which there was a significant difference in collaboration between nurses and doctors at pre-test, and education level and work department were related to significant improvement at 6 months.
CONCLUSION
Findings indicate that this program can improve communication skills for nurses and also, collaboration between nurses and doctors, especially for nurses under 25 years of age. Thus nursing and hospital managers should provide SBAR-Collaborative Communication Programs to new nurses in their job training.

Citations

• A Survey on Situation-related Communication Educational Needs for Novice Intensive Care Unit Nurses
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  Journal of Korean Critical Care Nursing.2024; 17(1): 17.     CrossRef
• Korean nurses’ perception and performance on communication with physicians in clinical deterioration
  Bo-Gyeong Jin, Kyoungrim Kang, Hyun-Jin Cho
  Medicine.2022; 101(38): e30570.     CrossRef
• Effects of Simulated Interdisciplinary Communication Training for Nursing Students on Self-confidence in Communication, Communication Behavior and Technical Skill Performance
  Kyoung A Nam, Eun Jung Kim, Eun Jeong Ko
  Journal of Korean Academic Society of Nursing Education.2017; 23(4): 409.     CrossRef
• The Effects of Violence Coping Program Based on Middle-Range Theory of Resilience on Emergency Room Nurses' Resilience, Violence Coping, Nursing Competency and Burnout
  Seung Min Lee, Kyung Mi Sung
  Journal of Korean Academy of Nursing.2017; 47(3): 332.     CrossRef