Purpose This descriptive correlation study explored the moderating effect of social support and coping in the correlation between experiences of verbal violence and turnover intention among operating room nurses.
Methods: The data collection for this study was conducted from July 22 to August 2, 2019, covering 213 operating room nurses working at six general hospitals. Data were analyzed using descriptive statistics, independent t-test, one-way analysis of variance, Pearson’s correlation coefficient, and multiple regression with the SPSS/WIN 25.0 program.
Results: The mean scores on the experiences of verbal violence by doctors and nurses, social support, coping and turnover intention were 2.52, 2.33, 3.42, 2.61 and 3.90, respectively. Experiences of verbal violence by doctors (r=.21, p=.002) and nurses (r=.25, p<.001) showed a statistically significant positive correlation with turnover intention. In the relationship between the experiences of verbal violence and turnover intention, social support from coworkers (β=.80, p=.018) and coping (β=-.87, p=.005) had a moderating effect.
Conclusion: The experience of verbal violence among operating room nurses affects turnover intention; therefore, there is a need to reduce verbal violence at medical sites, support programs to encourage social support from coworkers, and an effective system to cope with verbal violence.
Citations
Citations to this article as recorded by
Effects of Verbal Abuse Experience and Communication Competence on Burnout among Operating Room Nurses Yesol Byon, Yoon Goo Noh Journal of Health Informatics and Statistics.2024; 49(2): 117. CrossRef
Purpose This study was done to provide basic data for nursing intervention to increase communication ability of operating room nurses by identifying the relation among their verbal violence experience, job stress, resilience, and communication ability. Methods The participants were 136 nurses, working in the operating rooms of six academic and general hospitals located in Seoul and Gyeonggi-Do. Data were collected from May 1st through October 31st, 2016. Collected data were analyzed for frequency and percentage, mean and standard deviation, association among related factors, and stepwise multi-regression using the SPSS 21.0 program. Results It was found that the strongest factor influencing the communication ability of operating room nurses was persistence (β=.41, p <.001; sub-item of Resilience), followed by support (β=.26, p =.001; sub-item of Resilience). These two sub-items have positive influences on communication ability of operating room nurses. The lack of professional knowledge and skill (β=-.19, p <.001; sub-item of job stress) and verbal violence experience from nurse (β=-.16, p <.001; sub-item of verbal violence experience) have negative influences on communication ability of operating room nurses. These sub-items explained 47.0% of communication ability of operating room nurses. Conclusion The study results can be used as basic data to develop effective communication. Also, the results show the necessity of developing and applying concrete nursing interventions to improve job satisfaction of operating room nurses.
Citations
Citations to this article as recorded by
Effects of Verbal Abuse Experience and Communication Competence on Burnout among Operating Room Nurses Yesol Byon, Yoon Goo Noh Journal of Health Informatics and Statistics.2024; 49(2): 117. CrossRef
The Effects of Communication Ability, Job Satisfaction, and Organizational Commitment on Nursing Performance of Intensive Care Unit Nurses Nu Ri Kim, Sung Eun Kim, So Eun Jang Journal of Korean Critical Care Nursing.2022; 15(1): 58. CrossRef
Clinical nurses’ experiences of workplace verbal violence: a phenomenological study Min Soo Woo, Hyoung Suk Kim, Jeung-Im Kim Korean Journal of Women Health Nursing.2022; 28(2): 154. CrossRef
Communication competence and resilience are modifiable factors for burnout of operating room nurses in South Korea Eun Yeong Lee, Kyoung-ja Kim, Sangjin Ko, Eun Kyeung Song BMC Nursing.2022;[Epub] CrossRef
Moderating Effect of Nursing Organizational Culture on the Relationship between Verbal Violence and Burnout in Operating Room Nurses Sojeong Lim, Sujin Shin Korean Journal of Adult Nursing.2022; 34(2): 196. CrossRef
Influences of Workplace Bullying and Job Satisfaction on Happiness among Perioperative Nurses Song I Park, Key Ha Kim Journal of Korean Academy of Nursing Administration.2021; 27(1): 54. CrossRef
First
Prev
