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Original Article

Influence of Experiencing Verbal Abuse, Job Stress and Burnout on Nurses' Turnover Intention in Hemodialysis Units

Sun-ae Joung1, Kyung-Yeon Park2
Journal of Korean Academy of Nursing Administration 2016;22(2):189-198.
Published online: March 31, 2016

1On Hospital, Korea.

2Department of Nursing, Silla University, Korea.

Corresponding author: Park, Kyung-Yeon. Department of Nursing, Silla University, 140 Baegyang-daero (Blvd), 700 beon-gil, Sasang-gu, Busan 617-736, Korea. Tel: +82-51-999-5461, Fax: +82-51-999-6237, kypark@silla.ac.kr
• Received: November 25, 2015   • Revised: January 7, 2016   • Accepted: March 13, 2016

Copyright © 2016 Korean Academy of Nursing Administration

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

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  • Purpose
    The aim of this study was to investigate the relationships between the hemodialysis unit nurses' experience of verbal abuse, job stress, burnout, and turnover intention, and to identify the explained variances for turnover intention.
  • Methods
    The research design was a descriptive survey using a probability sampling. The data were measured using self-report questionnaires from 231 hemodialysis unit nurses in seven cities in Korea and were analyzed with SPSS 20.0.
  • Results
    The mean scores were 2.45±0.62 (out of 5) for experience of verbal abuse, 2.40±0.26 (out of 4) for job stress, 2.31±0.48 (out of 4) for burnout, and 3.16±0.05 (out of 5) for turnover intention. There were significant correlations among the experience of verbal abuse, job stress, burnout, and turnover intention within the hemodialysis unit nurses. Factors influencing turnover intention were 'burnout' (β=.42, p<.001) and 'job stress' (β=.17, p=.015)which explained 42% of the variance (F=15.98, p<.001).
  • Conclusion
    Results suggest that in order to reduce nurses' turnover intention, nurse managers should explore strategies to reduce nurses' burnout and job stress in nurses in hemodialysis units.
  • Key Words: Hemodialysis; Abuse; Stress; Burnout; Turnover

This article is a revision of the first author's master's thesis from Silla University.

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Table 1

Differences in Experience of Verbal Abuse, Job Stress, Burnout and Turnover Intention by Participants' Characteristics (N=231)

jkana-22-189-i001.jpg

*M±SD=35.04±7.57

Table 2

Participants' Experience of Verbal Abuse, Job Stress, Burnout, and Turnover Intention (N=231)

jkana-22-189-i002.jpg
Table 3

Correlations among Study Variables (N=231)

jkana-22-189-i003.jpg
Table 4

Hierarchical Multiple Regression of Turnover Intention among Nurses in Hemodialysis Units (N=231)

jkana-22-189-i004.jpg

Figure & Data

References

    Citations

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    Influence of Experiencing Verbal Abuse, Job Stress and Burnout on Nurses' Turnover Intention in Hemodialysis Units
    J Korean Acad Nurs Adm. 2016;22(2):189-198.   Published online March 31, 2016
    DOI: https://doi.org/10.11111/jkana.2016.22.2.189
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    Influence of Experiencing Verbal Abuse, Job Stress and Burnout on Nurses' Turnover Intention in Hemodialysis Units
    J Korean Acad Nurs Adm. 2016;22(2):189-198.   Published online March 31, 2016
    DOI: https://doi.org/10.11111/jkana.2016.22.2.189
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    Related articles

    Influence of Experiencing Verbal Abuse, Job Stress and Burnout on Nurses' Turnover Intention in Hemodialysis Units
    Influence of Experiencing Verbal Abuse, Job Stress and Burnout on Nurses' Turnover Intention in Hemodialysis Units

    Differences in Experience of Verbal Abuse, Job Stress, Burnout and Turnover Intention by Participants' Characteristics (N=231)

    *M±SD=35.04±7.57

    Participants' Experience of Verbal Abuse, Job Stress, Burnout, and Turnover Intention (N=231)

    Correlations among Study Variables (N=231)

    Hierarchical Multiple Regression of Turnover Intention among Nurses in Hemodialysis Units (N=231)
    Table 1 Differences in Experience of Verbal Abuse, Job Stress, Burnout and Turnover Intention by Participants' Characteristics (N=231)

    *M±SD=35.04±7.57

    Table 2 Participants' Experience of Verbal Abuse, Job Stress, Burnout, and Turnover Intention (N=231)

    Table 3 Correlations among Study Variables (N=231)

    Table 4 Hierarchical Multiple Regression of Turnover Intention among Nurses in Hemodialysis Units (N=231)

    Table 1

    Table 2

    Table 3

    Table 4

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