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Original Article

Comparative Study of Emotional Intelligence, Organizational Citizenship Behavior, Organizational Commitment and Organizational Performance of Clinical Nurses in Korea

Kyeong-Deok Jeon1, Myung Suk Koh2
Journal of Korean Academy of Nursing Administration 2014;20(4):446-454.
Published online: September 30, 2014

1Graduate School, Department of Nursing, Sahmyook University, Korea.

2Department of Nursing, Sahmyook University, Korea.

Corresponding author: Koh, Myung Suk. Department of Nursing, Sahmyook University, 815 Hwarangro, Nowon-gu, Seoul 139-742, Korea. Tel: +82-2-3399-1586, Fax: +82-2-3399-1594, kohms@syu.ac.kr
• Received: July 4, 2014   • Revised: July 23, 2014   • Accepted: July 25, 2014

Copyright © 2014 Korean Academy of Nursing Administration

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

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  • Purpose
    The purpose of this study was to identify the relationships between emotional intelligence, organizational citizenship behavior, organizational commitment and organizational performance of clinical nurses in Korea.
  • Methods
    The participants were 453 nurses, working in three general hospitals in Seoul, and data were collected from December 15, 2012 to February 2, 2013. Data were analyzed using PASW (SPSS ver. 20.0) and SPSS/WIN 19.0 (SPSS INC, Chicago, IL, USA), and AMOS ver. 20.0.
  • Results
    The results were as follows: organizational performance is positively influenced by emotional intelligence. Organizational citizenship behavior is positively influenced by emotional intelligence, organizational commitment is positively influenced by organizational citizenship behavior, and organizational performance is positively influenced by organizational commitment.
  • Conclusion
    The results of this study demonstrate and help in understanding the relationship between the research concepts and the direction of nursing organizations. We recommend that various educational programs should be developed to improve clinical nurses' emotional intelligence.
  • Key Words: Clinical nurses; Organizational commitment; Organizational citizenship behavior; Emotional intelligence; Organizational performance

This work was supported by 2013 Research Fund of Sahmyook University.

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Figure 1
Path coefficients of modified model.
jkana-20-446-g001.jpg
Table 1
Means and Correlations between the Variables (N=449)
jkana-20-446-i001.jpg
Table 2
Goodness-of-Fit Index of Structural Equation Models
jkana-20-446-i002.jpg
Table 3
Estimates of Modified Model's Parameters
jkana-20-446-i003.jpg

RW=Regression weight

Table 4
Direct and Indirect Effects and Total Effects of Variables
jkana-20-446-i004.jpg

Figure & Data

References

    Citations

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    Comparative Study of Emotional Intelligence, Organizational Citizenship Behavior, Organizational Commitment and Organizational Performance of Clinical Nurses in Korea
    J Korean Acad Nurs Adm. 2014;20(4):446-454.   Published online September 30, 2014
    DOI: https://doi.org/10.11111/jkana.2014.20.4.446
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    Comparative Study of Emotional Intelligence, Organizational Citizenship Behavior, Organizational Commitment and Organizational Performance of Clinical Nurses in Korea
    J Korean Acad Nurs Adm. 2014;20(4):446-454.   Published online September 30, 2014
    DOI: https://doi.org/10.11111/jkana.2014.20.4.446
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    Comparative Study of Emotional Intelligence, Organizational Citizenship Behavior, Organizational Commitment and Organizational Performance of Clinical Nurses in Korea
    Image
    Figure 1 Path coefficients of modified model.

    Figure 1

    Comparative Study of Emotional Intelligence, Organizational Citizenship Behavior, Organizational Commitment and Organizational Performance of Clinical Nurses in Korea

    Means and Correlations between the Variables (N=449)

    Goodness-of-Fit Index of Structural Equation Models

    Estimates of Modified Model's Parameters

    RW=Regression weight

    Direct and Indirect Effects and Total Effects of Variables
    Table 1 Means and Correlations between the Variables (N=449)

    Table 2 Goodness-of-Fit Index of Structural Equation Models

    Table 3 Estimates of Modified Model's Parameters

    RW=Regression weight

    Table 4 Direct and Indirect Effects and Total Effects of Variables

    Table 1

    Table 2

    Table 3

    Table 4

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