• KANAD
  • Contact us
  • E-Submission
ABOUT
BROWSE ARTICLES
EDITORIAL POLICY
FOR CONTRIBUTORS

Articles

Original Article

Effects of Organizational Injustice on Negative Behaviors of Employees: Focusing on the Mediating Effect of Trust

Journal of Korean Academy of Nursing Administration 2014;20(1):59-68.
Published online: January 29, 2014

Department of Public Health, Graduate School, Yeungnam University · Department of Weapon Systems, Sunlin College, Korea.

Corresponding author: Chun, Kyung Kook. Department of Weapon Systems, Sunlin College, 146-1 Hunghae-eup, Buk-gu, Pohang 791-712, Korea. Tel: +82-54-260-5694, Fax: +82-54-260-5622, ckk1214@sunlin.ac.kr
• Received: November 7, 2013   • Revised: December 26, 2013   • Accepted: January 5, 2014

Copyright © 2014 Korean Academy of Nursing Administration

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

  • 13 Views
  • 0 Download
prev next
  • Purpose
    The purpose of this research was to delineate the effects of organizational injustice on negative behaviors of employees with the mediating effects of trust.
  • Methods
    A survey was conducted among 550 nurses in 11 departments of 3 hospitals located in the Pohang area. Data were analyzed using frequency, descriptive statistics. correlation coefficients, regression analysis.
  • Results
    Procedural injustice (β=-.48, p<.001) had the greatest negative effect on organizational trust, followed by interactional injustice(β=-.15, p<.001) and distributive injustice(β=-.14, p<.001). For supervisor trust, both procedural (β=-.11, p=.006) and interactional (β=-.63, p<.001) injustice had a negative effect. While supervisor trust (β=-.28, p<.001) had greater negative effects on organizational negative behaviors of nurses compared to organizational trust (β=-.21, p<.001), supervisor trust (β=-.29, p<.001) had negative effects on personal negative behaviors but organizational trust had no significant effect on personal negative behaviors.
  • Conclusion
    To reduce the negative organizational behaviors of nurses, an organizational effort is needed to reduce procedural injustice by introducing fair organizational management and to reduce interactional injustice through formal or informal communication channels between supervisors and nurses.

This article is a condensed form of the first author's master's thesis from Kyung Hee University.

  • 1. Adams JS. Inequity in social exchange. In: Berkowitz L, editor. Advance in experimental social psychology. New York: Academic Press; 1965. p. 335-343.
  • 2. Ambros ML, Seabright MA, Schminke M. Sabotage in the work place: The role of organizational injustice. Organ Behav Hum Decis Process. 2002;89:947-965.
  • 3. Barber B. The logic and limits of trust. New Brunswick, NJ: Rutgers University Press; 1983.
  • 4. Blau GJ. Exchange and power in social life. New York: Wiley; 1964.
  • 5. Bies RJ, Moag JS. Interactional justice: Communication criteria of fairness. In: Lewicki RJ, Sheppard BH, Bazeman BH, editors. Research on negotiation in organizations. Greenwich, CT: JAI Press; 1986. p. 43-55.
  • 6. Bies RJ, Tripp TM, Kramer RM. At the breaking point: Cognitive social dynamics of revenge in organizations. In: Ciacalone R, Creenberg J, editors. Antisocial behavior in organization. London: Sage; 1997. p. 18-36.
  • 7. Colquitt JA. On the dimensionality of organizational justice: A construct validation of a measure. J Appl Psychol. 2001;86:386-400.
  • 8. Cook J, Wall T. New work attitude measures of trust, organizational commitment, and personal need nonfulfillment. J Occup Psychol. 1980;53:39-52.
  • 9. Domagalski TA, Steelman LA. The impact of work events and disposition on the experience and expression of employee anger. Organ Anal. 2005;13:31-52.
  • 10. Faul F, Erdfelder E, Buchner A, Lang A. Statistical power analysis using G*Power 31: Tests for correlation and regression analysis. Behav Res Methods. 2009;41:1149-1160. http://dx.doi.org/10.3758/BRM.41.4.1149
  • 11. Fisher JD, Baron RM. An equity-based model of vandalism. Popul Environ. 1982;25:41-52.
  • 12. Floger R, Konovsky MA. Effects of procedural and distributive justice on reactions to pay raise decision. Acad Manage J. 1989;32:115-130.
  • 13. Gilbert JA, Tang TL. An examination of organizational trust antecedents. Public Pers Manage. 1998;27:321-335.
  • 14. Greenberg J. Determinants of perceived fairness of performance evaluations. J Appl Psychol. 1986;71:340-342.
  • 15. Greenberg J. Organizational justice: Yesterday, today, and tomorrow. J Manage. 1990;16:399-432.
  • 16. Greenberg J. Stealing in the name of justice: Informational and interpersonal moderators of theft reactions to underpayment inequit. Organ Behav Hum Decis Process. 1993;54:81-103.
  • 17. Kim SH. The effect of organizational injustice on counterproductive work behaviors. Seoul, Korea: Korea University; 2006. Unpublished master's thesis.
  • 18. Kim YJ. Field research on the nursing organizational culture in hospital setting. Seoul, Korea: Ewha Womans University; 2013. Unpublished doctoral dissertation.
  • 19. Ko HM. A study on improving the productivity of employee on health care service -Focused on nurse-. Seoul, Korea: Dankook University; 2013. Unpublished doctoral dissertation.
  • 20. Han KH. Multi-dimensional approach of the determinants and moderators on production employees' counter-productive work behavior. Daehan J Bus. 2008;21:2771-2798.
  • 21. Hollinger RC. Acts against the workplace: Social bonding and employee deviance. Deviant Behav. 1986;7:53-75.
  • 22. Homans GC. Social behavior: Its elementary forms. New York: Harcourt Brace; 1961.
  • 23. Latham GP, Pinder CC. Work motivation theory and research at the dawn of the twenty-first century. Annu Rev Psychol. 2005;56:485-516.
  • 24. Lee CH. A study of the public nurses' work stress and burnout: The exploration of moderating variables. Gyeongnam, Korea: Changwon University; 2010. Unpublished doctoral dissertation.
  • 25. Lee KH. A study on effect of organizational trust on organizational citizenship behavior -the moderation influences of perceived organizational support-. Seoul, Korea: Dankook University; 2010. Unpublished doctoral dissertation.
  • 26. Leventhal GS. The distribution of rewards and resources in groups and organizations. In: Berkowitz L, Walster W, editors. Advances in experimental social psychology. New York: Academic Press; 1980. p. 91-131.
  • 27. Mcknight H, Cummings LL, Chervany N. Initial trust formation in new organizational relationship. Acad Manage Rev. 1998;23:473-490.
  • 28. Park MY. Relationship between injustice, job burnout and counterproductive work behavior: Mediating effects of inward-focused and outward-focused negative emotions. Seoul, Korea: Korea University; 2007. Unpublished master's thesis.
  • 29. Podsakoff PM, MacKenzie SB, Moorman RH, Feffer R. Transformation leader behavior and their effect on followers' trust in leader, satisfaction, and organizational citizenship behavior. Leadersh Q. 1990;1:107-142.
  • 30. Price JL, Muller CW. A causal model of turnover for nurses. Acad Manage J. 1981;52:543-565.
  • 31. Robinson RE, Bennett RJ. A topology of deviant workplace behaviors: A multidimensional scaling study. Acad Manage J. 1995;38:555-572.
  • 32. Sackett PR. The structure of counterproductive work behaviors: Dimensionality and relationships with facets of job performance. Int J Select Assess. 2002;10:5-11.
  • 33. Skarlicki DP, Folger R. Retaliation in the workplace: The role of distributive, procedural and interactional justice. J Appl Psychol. 1997;82:434-443.
  • 34. Sobel FE. Some new results in indirect effects and their standard errors in covariance structure models. In: Leinhard S, editor. Sociological methodology. San Francisco: Jossey-Bass; 1986. p. 290-313.
  • 35. Thibaut JW, Walker L. Procedural justice: A psychological analysis. Hillsdale, NJ: Erlbaum; 1975.
Table 1
General Characteristics of Participants (N=502)
jkana-20-59-i001.jpg
Table 2
Descriptive Statistics of Study Variables (N=502)
jkana-20-59-i002.jpg
Table 3
Correlation among Study Variables (N=502)
jkana-20-59-i003.jpg
Table 4
Results of Multiple Regression Analysis (N=502)
jkana-20-59-i004.jpg
Table 5
Mediating Effect of Trust (N=502)
jkana-20-59-i005.jpg

Figure & Data

References

    Citations

    Citations to this article as recorded by  

      Download Citation

      Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.

      Format:

      Include:

      Effects of Organizational Injustice on Negative Behaviors of Employees: Focusing on the Mediating Effect of Trust
      J Korean Acad Nurs Adm. 2014;20(1):59-68.   Published online January 31, 2014
      Download Citation
      Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.

      Format:
      • RIS — For EndNote, ProCite, RefWorks, and most other reference management software
      • BibTeX — For JabRef, BibDesk, and other BibTeX-specific software
      Include:
      • Citation for the content below
      Effects of Organizational Injustice on Negative Behaviors of Employees: Focusing on the Mediating Effect of Trust
      J Korean Acad Nurs Adm. 2014;20(1):59-68.   Published online January 31, 2014
      Close
      Effects of Organizational Injustice on Negative Behaviors of Employees: Focusing on the Mediating Effect of Trust
      Effects of Organizational Injustice on Negative Behaviors of Employees: Focusing on the Mediating Effect of Trust

      General Characteristics of Participants (N=502)

      Descriptive Statistics of Study Variables (N=502)

      Correlation among Study Variables (N=502)

      Results of Multiple Regression Analysis (N=502)

      Mediating Effect of Trust (N=502)

      Table 1 General Characteristics of Participants (N=502)

      Table 2 Descriptive Statistics of Study Variables (N=502)

      Table 3 Correlation among Study Variables (N=502)

      Table 4 Results of Multiple Regression Analysis (N=502)

      Table 5 Mediating Effect of Trust (N=502)

      TOP