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Path Analysis for Workplace Incivility, Empowerment, Burnout, and Organizational Commitment of Hospital Nurses

Se Young Kim1, Jong Kyung Kim2, Kwang-Ok Park3
Journal of Korean Academy of Nursing Administration 2013;19(5):555-564.
Published online: December 31, 2013

1Department of Nursing, Mokpo University, Korea.

2Department of Nursing, Dankook University, Korea.

3Department of Nursing, Sunchon National University, College of Life Science and Natural Resources, Korea.

Corresponding author: Kim, Jong Kyung. Department of Nursing, Dankook University, 29 Anseo-dong, Cheonan 300-714, Korea. Tel: +82-41-550-3893, Fax: +82-41-550-3888, jongkimk@dankook.ac.kr
• Received: June 11, 2013   • Revised: August 6, 2013   • Accepted: September 24, 2013

Copyright © 2013 Korean Academy of Nursing Administration

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

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  • Purpose
    The purpose of this study was to examine nurses' experience of workplace incivility from coworkers, supervisors, patients or patients' families, and doctors. The researcher identified the relationships among empowerment, burnout, and organizational commitment of hospital nurses.
  • Methods
    The sample included 415 hospital nurses. Data were collected through questionnaires and analyzed using SPSS and AMOS.
  • Results
    The average incivility score was 2.94 from doctors and 2.89 from patients or patients' families, higher than from supervisors (1.90) and coworkers (1.87). The variables affecting burnout included direct effect of empowerment (β=-.46, p<.001), direct effect of patients or patients' family incivility (β=.14, p<.001), direct effect of supervisor incivility (β=.12, p<.001), and direct effect of doctor incivility (β=.09, p<.001). The variables affecting organizational commitment were direct effect of burnout (β=-.58, p<.001), indirect effect of empowerment (β=-.23, p<.001), indirect effect of patients or patients' family incivility (β=-.12, p<.001), indirect effect of supervisor incivility (β=-.10, p<.001), and indirect effect of doctor incivility (β=-.09, p<.001).
  • Conclusion
    The results indicate that incivility affecting nurses results in a high degree of burnout and a low degree of organizational commitment. Therefore, it is necessary to assess incivility cases and to hold workshops designed to curb incivility and establish healthy workplaces.
  • Key Words: Violence; Nursing; Burnout professional; Personnel turnover; Hospitals
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Figure 1
Revised model for study of workplace incivility, empowerment, burnout, and organizational commitment of hospital nurse.
jkana-19-555-g001.jpg
Table 1
General Characteristics of Participants (N=415)
jkana-19-555-i001.jpg
Table 2
The Rank of Incivility from Coworkers, Supervisors, Doctors, and Patients or Patients' Families
jkana-19-555-i002.jpg
Table 3
The Hierarchical Regression Model of Organizational Commitment
jkana-19-555-i003.jpg

†R2 change.

*p<.05; **p<.001.

Table 4
The Path Analysis of Workplace Incivility, Empowerment, Burnout, and Organizational Commitment
jkana-19-555-i004.jpg

SMC=Squared multiple correlations.

**p<.001.

Figure & Data

References

    Citations

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    DOI: https://doi.org/10.11111/jkana.2013.19.5.555
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    Path Analysis for Workplace Incivility, Empowerment, Burnout, and Organizational Commitment of Hospital Nurses
    J Korean Acad Nurs Adm. 2013;19(5):555-564.   Published online December 31, 2013
    DOI: https://doi.org/10.11111/jkana.2013.19.5.555
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    Path Analysis for Workplace Incivility, Empowerment, Burnout, and Organizational Commitment of Hospital Nurses
    Image
    Figure 1 Revised model for study of workplace incivility, empowerment, burnout, and organizational commitment of hospital nurse.

    Figure 1

    Path Analysis for Workplace Incivility, Empowerment, Burnout, and Organizational Commitment of Hospital Nurses

    General Characteristics of Participants (N=415)

    The Rank of Incivility from Coworkers, Supervisors, Doctors, and Patients or Patients' Families

    The Hierarchical Regression Model of Organizational Commitment

    †R2 change.

    *p<.05; **p<.001.

    The Path Analysis of Workplace Incivility, Empowerment, Burnout, and Organizational Commitment

    SMC=Squared multiple correlations.

    **p<.001.
    Table 1 General Characteristics of Participants (N=415)

    Table 2 The Rank of Incivility from Coworkers, Supervisors, Doctors, and Patients or Patients' Families

    Table 3 The Hierarchical Regression Model of Organizational Commitment

    †R2 change.

    *p<.05; **p<.001.

    Table 4 The Path Analysis of Workplace Incivility, Empowerment, Burnout, and Organizational Commitment

    SMC=Squared multiple correlations.

    **p<.001.

    Table 1

    Table 2

    Table 3

    Table 4

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