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"업무"

Original Articles
Non-Value-Added Activities and Non-Nursing Tasks Affecting Nursing Task Efficiency: A Scoping Review
Mi Ha Chung, Yongah Kim, Na Yeong Kim, Min Ju Kim, Hyeon Jin Kim, Ju Hee Park, Ji In Park, Su Yeon Bae, Heajin Bae, Eunjeong Lee, Min Young Jeon, Suyoung Choi
J Korean Acad Nurs Adm 2025;31(4):405-420.   Published online September 30, 2025
DOI: https://doi.org/10.11111/jkana.2025.0006
Purpose
This study explored the literature on non-value-added (NVA) activities and non-nursing tasks (NNT). We analyzed domestic and international research trends and examined the types and characteristics of nursing tasks to improve efficiency. Methods: A comprehensive literature search was conducted using RISS, DBpia, PubMed, CINAHL, Medline, and Embase. Relevant studies published up to 2024 were identified using keywords such as “non-value-added activity,” “non-value-added nursing activity,” “non-nursing tasks,” and “nursing.” Results: Analysis of 25 studies revealed that 11 studies focused on NVA activity and 14 on NNT. Direct nursing tasks were classified into eight categories; indirect tasks were classified into seven categories. NVA activities were grouped into five main categories: “personal,” “waste,” “documentation,” “necessary activities,” and “unit-related,” with overlapping subcategories such as “interruption” and “duplicating.” Similarly, NNT were categorized into eight types, including “admission,” “equipment,” and “administrative activities.” Although conceptually distinct, NVA activities and NNT often overlap. Reducing tasks unrelated to essential nursing care significantly improves job satisfaction, patient outcomes, and work efficiency. These findings provide valuable insights for optimizing nursing workflows and enhancing the quality of care. Conclusion: Identifying and reducing NVA activities and NNT enhance nursing efficiency and provide foundational data for improving clinical practice and patient safety.
  • 240 View
  • 8 Download
The Effects of Presenteeism, Burnout, and Nursing Performance on Retention Intention among Nurses at an Intensive Care Unit
Na Rin Kim, Seung-Hee Lee
J Korean Acad Nurs Adm 2025;31(3):269-279.   Published online June 30, 2025
DOI: https://doi.org/10.11111/jkana.2024.0058
Purpose
This study aimed to explore the effects of presenteeism, burnout, and nursing performance on intention to retention among nurses of an intensive care unit in one tertiary hospital.
Method
The data were collected from from July 1 to July 31, 2023, from 172 nurses at intensive care units. Data were analyzed using the SPSS/WIN 26.0 program.
Results
A four-step hierarchical regression model, including control variables, presenteeism, burnout, and nursing performance, accounted for 44.9% of the factors influencing intention to retention. Burnout (β=-.54, p<.001), nursing performance (β=.21, p=.002), health problem (β=-.07, p=.040), and experience of turnover (β=-.16, p=.008) were identified as the significant predictor of intention to retention. Model III, which adds burnout, has a significant 23.5%p increase in explanatory power over Model II, indicating that burnout has the strongest impact on intention to retention.
Conclusion
For enhancing the intention to retention of the intensive care nurses, it is necessary to provide a systematic strategy and support to increase the performance of nurses and to try to reduce the burnout and health problems of nurses.
  • 1,129 View
  • 105 Download
The Moderating Effect of Social Support on the Relationship between Emotional Labor and Nursing Performance in General Hospital
Hee Sug Park, Yang Gyeong Yoo
J Korean Acad Nurs Adm 2019;25(2):136-145.   Published online March 31, 2019
DOI: https://doi.org/10.11111/jkana.2019.25.2.136
PURPOSE
The present study was conducted to determine the influence of social support on the relationship between emotional labor and nursing performance of general hospital nurses.
METHODS
Data collection was conducted at three general hospitals in Jeollabuk-do from August 10 to 25, 2017. Collected questionnaires (188 nurses) were analyzed based on percentages, means, SD, t-test, ANOVA, Scheffé, Pearson correlation analysis, and moderated regression analysis using SPSS Statistics 24.0 software.
RESULTS
Social support was found to moderate the influence of nurses' emotional labor on nursing performance. That is, high level of social support can reduce the negative effect of emotional labor on nursing performance.
CONCLUSION
Based on findings in the present study, it can be said that establishing positive organizational culture through harmonious social support at the work site is necessary to improve nursing performance. In addition, measures to effectively improve social support need to be explored and practiced at the work site. Efforts should be made to come up with strategies to properly cope with and overcome emotional labor. The results of this study suggest the scope for further research to identify additional variables that moderate or mediate the relationship between emotional labor and nursing performance.

Citations

Citations to this article as recorded by  
  • The Influence of Socio-Cognitive Mindfulness, Job Stress and Social Support on Turnover Intention in General Hospital Nurses
    Chun Ha Kim, Mikyoung Lee
    Journal of Korean Academy of Nursing Administration.2025; 31(2): 155.     CrossRef
  • Factors Influencing Organizational Socialization in New Nurses: A Focus on Job Stress, Resilience, and Nursing Performance
    Kyungok Park, Yeoungsuk Song
    Journal of Korean Academy of Fundamentals of Nursing.2025; 32(1): 118.     CrossRef
  • Effects of Job Stress, Social Support, and Infection Control Fatigue on Professional Quality of Life among Nurses in Designated COVID-19 Hospitals
    Minyoung Shin, Woojoung Joung
    Journal of Korean Academy of Nursing Administration.2023; 29(5): 603.     CrossRef
  • Factors Influencing Nurses’ Job Performance in Korea and Mongolia: A Cross-Sectional Study
    Zolzaya Bayarsaikhan, YunHee Shin
    Journal of Korean Academy of Fundamentals of Nursing.2023; 30(3): 404.     CrossRef
  • Influence of Nursing Practice Readiness and Resilience on the Nursing Performance among New Nurses
    Hae Ok Kim, Mun Hee Nam, Yo Na Kim
    Journal of Korean Academy of Nursing Administration.2022; 28(4): 352.     CrossRef
  • Emotional Labor Is Associated With the Mental Health of Respiratory Therapists in Hospitals
    Yu-Hua Yan, Chih-Ming Kung, Shu-Chen Hsing
    Respiratory Care.2021; 66(1): 50.     CrossRef
  • The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
    Da-Jung Ha, Jung-Hyun Park, Su-Eun Jung, Boram Lee, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi, Chan-Young Kwon
    Sustainability.2021; 13(21): 11634.     CrossRef
  • The influence of social support and health promotion behaviors on nursing work performance among nurses
    Eunbi Choi, Kyung Hee Yoo
    The Journal of Korean Academic Society of Nursing Education.2021; 27(3): 333.     CrossRef
  • 252 View
  • 8 Download
  • 8 Crossref
Adequacy of Nurse Staffing Level in Integrated Nursing Care
Jinhyun Kim, Sungjae Kim, Jinhee Park, Euntae Park, Suyong Jeong, Eunhee Lee
J Korean Acad Nurs Adm 2018;24(4):288-297.   Published online September 30, 2018
DOI: https://doi.org/10.11111/jkana.2018.24.4.288
PURPOSE
This study was done to evaluate the adequacy of nurse staffing in integrated nursing care.
METHODS
Statistical data on integrated nursing care from the National Health Insurance Corporation was used in this study. We extracted hospital data and patient data related to patient needs for nursing care. We analyzed the differences in patient needs by staffing level of each type of medical institution.
RESULTS
Approximately 70% of medical institutions provided nursing care by the mid level of nurse staffing, which was 1:6, 1:10 and 1:12 in the tertiary hospital, general hospital and semi-hospital, respectively. The patients' characteristics were significantly different by hospital type. Especially, the distribution of the main diagnosis was completely different between the tertiary hospital and semi-hospital. In the tertiary hospital, the patient needs measured by severity and activities of daily living dependency were higher at higher staffing level than at lower staffing level. However, the nurse staffing was less relevant to the patient needs in the general hospital and semi-hospital.
CONCLUSION
To provide high-quality nursing care, accurate workload forecasting is required at the start, and then the standard nurse staffing level can established based on workload forecasting.

Citations

Citations to this article as recorded by  
  • Effects of Shared Leadership and Communication Competence on Nursing Team Effectiveness in Comprehensive Nursing Service Units: Focusing on the Team Nursing System
    Hye Jin Kim, Eunjoo Lee
    Journal of Korean Academy of Nursing Administration.2025; 31(2): 143.     CrossRef
  • Impact of Grit, Teamwork, Organizational Communication Competence, Perception of Patient Safety Culture on Patient Safety Nursing Activities in Integrated Nursing Care Units
    Jeeseon Kim, Haejung Lee
    Journal of Korean Academy of Nursing Administration.2025; 31(3): 237.     CrossRef
  • System Development for Measuring Nursing Workload Based on the Real‐Time Location Information
    Hyunggon Park, Younhee Kang, Lorena Gutiérrez-Puertas
    Journal of Nursing Management.2025;[Epub]     CrossRef
  • A comparative analysis of nurses' reported number of patients and perceived appropriate number of patients in integrated nursing care services
    Hyunjeong Kwon, Jinhyun Kim
    Nursing & Health Sciences.2024;[Epub]     CrossRef
  • Relationship between Nurse Staffing and Critical Nursing Activities in Intensive Care Units : Analysis of National Health Insurance Claims Data from 2009 to 2020
    U Ri Go, Sung-Hyun Cho
    Journal of Korean Critical Care Nursing.2024; 17(2): 25.     CrossRef
  • Analysis of Factors Affecting the Inpatient Satisfaction in Integrated Nursing Care Service Wards using a Healthcare Service Survey Database
    Young Shin Cho, Jiwon Hong
    Journal of Korean Critical Care Nursing.2024; 17(3): 76.     CrossRef
  • Comparison of Nursing Needs and Nursing Performance Perceived by Patients and Nurses in Integrated Nursing Care Service Wards in Small and Medium-Sized Hospitals: A Cross-Sectional Descriptive Study
    Hee-Sun Choi, Young Shin Cho
    Korean Journal of Adult Nursing.2023; 35(3): 234.     CrossRef
  • Calculating the optimal number of nurses based on nursing intensity by patient classification groups in general units in South Korea: A cross‐sectional study
    Yukyung Ko, Bohyun Park
    Nursing Open.2023; 10(6): 3982.     CrossRef
  • Analysis of Nursing Task in Integrated Nursing Care Wards by Hospital Type
    Yeojin Yi, Haena Lim, Ji-Mee Kim, Jung-Hee Song
    Journal of Korean Academy of Nursing Administration.2022; 28(2): 131.     CrossRef
  • Impact evaluation of nurse staffing policy reform in Korea: A quasi‐experimental study
    Jinseon Yi, Jinhyun Kim
    Journal of Nursing Management.2022; 30(7): 3457.     CrossRef
  • Influences of Emotional Labor and Work-Life Balance on Organizational Commitment among Nurses in Comprehensive Nursing Care Service Wards
    Young-Yi Yoon, Hye-Young Jang
    Journal of Korean Academy of Nursing Administration.2022; 28(2): 100.     CrossRef
  • An Analysis of Tasks of Nurses Caring for Patients with COVID-19 in a Nationally-Designated Inpatient Treatment Unit
    Minho Jung, Moon-Sook Kim, Joo-Yeon Lee, Kyung Yi Lee, Yeon-Hwan Park
    Journal of Korean Academy of Nursing.2022; 52(4): 391.     CrossRef
  • Relationships among Non-Nursing Tasks, Nursing Care Left Undone, Nurse Outcomes and Medical Errors in Integrated Nursing Care Wards in Small and Medium-Sized General Hospitals
    Ju-Young Park, Jee-In Hwang
    Journal of Korean Academy of Nursing.2021; 51(1): 27.     CrossRef
  • The Relationship between Nursing Care Needs and Nurse Staffing in Pulmonology Nursing Units
    Hye-Kyung Jo, Sung-Heui Bae
    Korean Journal of Adult Nursing.2021; 33(3): 236.     CrossRef
  • Outcomes sensitive to critical care nurse staffing levels: A systematic review
    Pamela J.L. Rae, Susie Pearce, P. Jane Greaves, Chiara Dall'Ora, Peter Griffiths, Ruth Endacott
    Intensive and Critical Care Nursing.2021; 67: 103110.     CrossRef
  • Factors Associated with the Utilization of Comprehensive Nursing Services in Hospitals among Elderly Inpatients after Surgery
    Dasom Son, Heejung Kim
    Journal of Korean Gerontological Nursing.2020; 22(4): 358.     CrossRef
  • Analysis of Nurses' Work Experience in Comprehensive Nursing Care Units of Small and Medium-sized Hospitals
    Mi Ryeong Song, Su Hyang Ryu
    Journal of Korean Academy of Nursing Administration.2020; 26(4): 419.     CrossRef
  • Korean nurses' participation in health care policy reform: A phenomenological study
    NamKyung Han
    Journal of Nursing Management.2020;[Epub]     CrossRef
  • Effects of structural empowerment and professional governance on autonomy and job satisfaction of the Korean nurses
    Sujin Choi, Miyoung Kim
    Journal of Nursing Management.2019; 27(8): 1664.     CrossRef
  • 444 View
  • 13 Download
  • 19 Crossref
Effects of Labor Intensity and Fatigue on Sleep Quality of Clinical Nurses
Mi Jin Seol, Byoung Sook Lee, Soo Kyoung Lee
J Korean Acad Nurs Adm 2018;24(4):276-287.   Published online September 30, 2018
DOI: https://doi.org/10.11111/jkana.2018.24.4.276
PURPOSE
The purpose of this study was to determine the effects of labor intensity and fatigue on the sleep quality of clinical nurses and provide basic data for preparation of nursing interventions to improve sleep quality.
METHODS
Data were collected from 198 nurses in 2 general hospitals with more than 500 beds in D-city. Data analysis was performed using stepwise regression with the SPSS/WIN 22.0 program.
RESULTS
The significant factors influencing sleep quality of the clinical nurses were fatigue, absolute labor intensity, and shift type. Explanatory power was 66% in the regression model.
CONCLUSION
Findings indicate that nurses with higher level of fatigue, and greater absolute labor intensity which implies extended work hours, had lower sleep quality for all the three shifts. To improve the sleep quality of clinical nurses, an intervention program for fatigue management is needed. In addition, hospitals should establish an internal legal standard to compensate overtime work with breaks. At the same time, as shift work is inevitable for nurses, it is necessary to develop a work system that can minimize the disturbance of daily rhythms.

Citations

Citations to this article as recorded by  
  • Current situation and related factors of fatigue among doctors and nurses in tertiary general hospitals in Northeast China
    Bin Wang, Wenshu Yang, Yu Wang, Xu Chen, Dongmei Liu, Bao Yin, Haidong Bao, Dong Wang, Surui He
    Scientific Reports.2025;[Epub]     CrossRef
  • Mental fatigue of operating room nurses and its relationship with missed perioperative nursing care: a descriptive-analytical study
    Vahid Rahmani, Valerie L. Marsh, Ebrahim Aliafsari Mamaghani, Ali Soleimani, Maedeh Alizadeh, Omid Zadi, Nasrin Aghazadeh
    BMC Research Notes.2025;[Epub]     CrossRef
  • Changes in Working Hours and Labor Intensity and Their Effect on Sleep Difficulties of Shift Work Nurses in Hospitals
    Ji Yun Lee, Kyung Jin Hong
    Journal of Korean Academy of Nursing Administration.2023; 29(4): 446.     CrossRef
  • Mediating effects of fatigue on the relationship between sleep quality and the quality of life of shift-working nurses
    Jeongwon Yeom, Insun Yeom
    Chronobiology International.2023; 40(4): 450.     CrossRef
  • Psychosocial Stressors of COVID-19– and Non-COVID-19–Dedicated Nurses: A Comparative Study
    Soo-Yeon Kim, Jeong Eun Yang
    Journal of Psychosocial Nursing and Mental Health Services.2023; 61(1): 39.     CrossRef
  • Effects of Fatigue and Emotional Labor on Sleep Quality among Apartment Security Guards
    Chul-Gyu Kim, Sujeong Jeong, Young Mi Ryu, Seungmi Park, Kyoungmi Moon, Yunjung Kwon, Sun-A Park, Hye Ok Park
    Research in Community and Public Health Nursing.2023; 34: 205.     CrossRef
  • Depressive symptoms and menstrual distress according to the menstrual phase in nurses: the Korea Nurses’ Health Study
    Oksoo Kim, Sue Kim, Hae Ok Jeon, Ahrin Kim, Chiyoung Cha, Bohye Kim
    Journal of Psychosomatic Obstetrics & Gynecology.2022; 43(4): 541.     CrossRef
  • Examination of fatigue levels and factors affecting fatigue in operating room nurses
    Fadime Gök, Zeynep Deveci Koçbilek
    Perioperative Care and Operating Room Management.2022; 26: 100243.     CrossRef
  • Factors Associated with Gastrointestinal Symptoms among Rotating Shift Nurses in South Korea: A Cross-Sectional Study
    Sun-Kyung Hwang, Yun-Ji Lee, Min-Eun Cho, Bo-Kyoung Kim, Yea-In Yoon
    International Journal of Environmental Research and Public Health.2022; 19(16): 9795.     CrossRef
  • Factors Affecting Physical and Mental Fatigue among Female Hospital Nurses: The Korea Nurses’ Health Study
    Hee Jung Jang, Oksoo Kim, Sue Kim, Mi Sun Kim, Jung Ah Choi, Bohye Kim, Hyunju Dan, Heeja Jung
    Healthcare.2021; 9(2): 201.     CrossRef
  • The Predictive Factors of Medication Errors in Clinical Nurse
    Junekyu Kim, Yeoungsuk Song, Soon Rim Suh
    Journal of Health Informatics and Statistics.2021; 46(1): 19.     CrossRef
  • Work Fatigue in a Hospital Setting: The Experience at Cheng Hsin General Hospital
    Tao-Hsin Tung, Ming-Chon Hsiung
    Healthcare.2021; 9(6): 776.     CrossRef
  • Influences of Physical Symptoms, Sleep Quality, Fatigue and Health Promoting Behaviors on Job Satisfaction of Shift Nurses
    Young Eun Ahn
    Korean Journal of Stress Research.2021; 29(4): 262.     CrossRef
  • Changing Factors of Employee Satisfaction with Working Conditions: An Analysis of the Korean Working Conditions Survey
    Changhun Lee, Sunyoung Park
    Safety and Health at Work.2021; 12(3): 324.     CrossRef
  • Secondary Data Analysis on the Quality of Sleep and Related Factors of Novice and Experienced Shift Work Nurses
    Minjeong Yu, Smi Choi-Kwon
    Journal of Korean Academy of Nursing.2020; 50(5): 646.     CrossRef
  • Work-related Characteristics and Sleep Quality of Nurses in Comprehensive Nursing Care Units of Small-medium Sized Hospitals
    Sujin Shin, Inyoung Lee, Jeonghyun Kim, Sung-Heui Bae
    Journal of Korean Academy of Fundamentals of Nursing.2019; 26(4): 260.     CrossRef
  • 434 View
  • 12 Download
  • 16 Crossref
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