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"Communication competence"

Original Articles
Purpose
To identify the mediating effect of the communication competence on the relationship between emotional intelligence and nursing managerial competence among experienced nurses.
Methods
A total of 186 nurses with more than 10 years of experience working in six general hospitals participated. Data were collected using a selfreported questionnaire and analyzed using SPSS Statistics ver. 23.0 and SPSS Process Macro for descriptive statistics, independent t-test, one-way analysis of variance (ANOVA), Scheffé test, Pearson’s correlation coefficient, multiple regression analysis, and bootstrapping method.
Results
Nursing managerial competence was significantly associated with emotional intelligence (r=.32, p<.001) and communication competence (r=.42, p<.001). Additionally, communication competence had a complete mediating effect on the relationship between emotional intelligence and nursing managerial competence (indirect effect=0.45, boot SE=0.11, 95% boot CI=[0.25, 0.67]).
Conclusion
Strategies for enhancing the experienced nurses’ nursing managerial competence should be considered to improve communication competence as well as emotional intelligence and develop nursing managerial competency-related education programs by career stages. In particular, the nursing management competency-related education should focus on improving human resource management and planning competences.

Citations

Citations to this article as recorded by  
  • Factors influencing delirium nursing competency among nurses in integrated nursing care wards in South Korea: a cross-sectional study
    Jeeyoung Yeon, Gisoo Shin
    Journal of Korean Biological Nursing Science.2025; 27(2): 256.     CrossRef
  • Factors Impacting on Nurse Unit Managers’ Knowledge and Ability Importance of Managerial Competencies
    Jihae Lee, Miyoung Kim
    Journal of Korean Academy of Nursing Administration.2024; 30(4): 428.     CrossRef
  • Factors Influencing Depression Among Nurses in General Hospitals During the COVID-19 Pandemic: Focus on Job Demands, Post-traumatic Stress, and Social and Organizational Support
    Si Hyun Baek, Jeong-Hee Kim
    Journal of Korean Academy of Nursing Administration.2024; 30(3): 306.     CrossRef
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Communication Competence, Nursing Professionalism and Job Performance among Home Healthcare Nurses
Eunha Jeong, Sujeong Han
J Korean Acad Nurs Adm 2020;26(4):409-418.   Published online September 30, 2020
DOI: https://doi.org/10.11111/jkana.2020.26.4.409
Purpose
This study was done to identify the effects of communication competence and nursing professionalism on job performance among home healthcare nurses.
Methods
The participants were 116 home healthcare nurses working at the hospitals. Data were collected from February 11 to March 22, 2019 and were analyzed with Multiple Regression Analysis.
Results
The most influential factors on job performance were hospital type (β=-.21, p=.006), communication competence (β=.30, p=.001) and nursing professionalism (β=.32, p<.001) which together explained up to 40% of job performance.
Conclusion
To improve nursing performance of home healthcare nurses, it is necessary to develop programs and strategies to enhance communication competence and nursing professionalism.

Citations

Citations to this article as recorded by  
  • Factors Associated with Nurse Self-Leadership: A Cross-Sectional Study of Nurses Working at Public Health Centers and Primary Healthcare Posts
    Saeryun Kim, Younkyoung Kim
    Research in Community and Public Health Nursing.2024; 35: 195.     CrossRef
  • Moderating Role of Communication Competence in the Association between Professionalism and Job Satisfaction in Korean Millennial and Generation Z Nurses: A Cross-Sectional Study
    Young Jin Lee, Hyunjin Lee, Eun-Hi Choi
    Healthcare.2023; 11(18): 2547.     CrossRef
  • Factors Affecting Political Competency of Advanced Practice Nurses
    Wooyeong Park, Taewha Lee
    Journal of Korean Academy of Nursing Administration.2023; 29(3): 246.     CrossRef
  • Effects of Nursing Competence on Job Satisfaction across Career Stages
    Eun Young Oh, Mi Won Kim, Heon Ju Yoo, Seung Hee Choi, Sa Rang Lee, Chung Sook Kim
    Journal of Korean Academy of Nursing Administration.2023; 29(3): 258.     CrossRef
  • Factors Influencing Nursing Professionalism on the Nursing Performance in Intensive Care Unit Nurses
    Sunyoung Jung, Hyojung Park
    Journal of Korean Academy of Fundamentals of Nursing.2022; 29(4): 451.     CrossRef
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Effects of Emotional Labor and Communication Competence on Turnover Intention in Nurses
Se Hyang Kim, Mi Aie Lee
J Korean Acad Nurs Adm 2014;20(3):332-341.   Published online June 30, 2014
DOI: https://doi.org/10.11111/jkana.2014.20.3.332
PURPOSE
The purpose of this study was to investigate the relationship among turnover intention, emotional labor, and communication competence in nurses.
METHODS
The participants for this study were 297 nurses from three general hospitals in two local cites in Korea. Data were collected by self-administered questionnaires from August 26 to September 10, 2013 and analyzed using descriptive statistics, One-way ANOVA, t-test, Pearson Correlation, Stepwise Multiple Regression with the SPSS/WIN 18.0 program.
RESULTS
The average scores for turnover intention, emotional labor, and communication competence respectively, were 3.45, 3.08, and 3.44 out of 5. The novices recognized that their emotional labor and turnover intention were significantly higher, and their communication competence was lower than other nurses. Nurses' turnover intention had a positive relationship with their emotional labor, but no relationship with communication competence. Job satisfaction, frequency of emotional expression, and emotional dissonance had an effect on nurses' turnover intention.
CONCLUSION
The results show that emotional labor and job satisfaction are very important factors affecting nurses' turnover intention. So, nurse managers should try to minimize nurses' emotional labor and maximize their job satisfaction by developing various human relationship educational and support programs and using them.

Citations

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  • Moderating Role of Communication Competence in the Association between Professionalism and Job Satisfaction in Korean Millennial and Generation Z Nurses: A Cross-Sectional Study
    Young Jin Lee, Hyunjin Lee, Eun-Hi Choi
    Healthcare.2023; 11(18): 2547.     CrossRef
  • Structural Equation Modeling of Nurses’ Turnover Intention Based on Affective Events Theory
    Eun Ha Choi, Eun Gyung Kim
    Journal of Korean Academy of Nursing Administration.2022; 27(5): 399.     CrossRef
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    Clinical Archives of Communication Disorders.2022; 7(3): 131.     CrossRef
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