PURPOSE The purpose of this study was to identify the relationships between emotional intelligence, organizational citizenship behavior, organizational commitment and organizational performance of clinical nurses in Korea. METHODS The participants were 453 nurses, working in three general hospitals in Seoul, and data were collected from December 15, 2012 to February 2, 2013. Data were analyzed using PASW (SPSS ver. 20.0) and SPSS/WIN 19.0 (SPSS INC, Chicago, IL, USA), and AMOS ver. 20.0. RESULTS The results were as follows: organizational performance is positively influenced by emotional intelligence. Organizational citizenship behavior is positively influenced by emotional intelligence, organizational commitment is positively influenced by organizational citizenship behavior, and organizational performance is positively influenced by organizational commitment. CONCLUSION The results of this study demonstrate and help in understanding the relationship between the research concepts and the direction of nursing organizations. We recommend that various educational programs should be developed to improve clinical nurses' emotional intelligence.
Citations
Citations to this article as recorded by
Influence of Clinical Nurses’ Organizational Silence on Organizational Citizenship Behavior: Mediating Effect of Organizational Commitment Moderated by Organizational Justice Shin Ae Hwang, Haeyoung Min Journal of Korean Academy of Nursing Administration.2024; 30(4): 416. CrossRef
The Relationship between Emotional Intelligence, Job Satisfaction, and Organizational Commitment among First‐Line Nurse Managers in Qatar Mutaz I. Othman, Anas Khalifeh, Islam Oweidat, Abdulqadir J. Nashwan, Ahmad Alnawafleh Journal of Nursing Management.2024;[Epub] CrossRef
Impact of emotional intelligence on work performance: The mediating role of occupational stress among nurses Abdulaziz Mohsen Alsufyani, Ahmad Eissa Aboshaiqah, Fawzeih Ayed Alshehri, Yasir Mohsen Alsufyani Journal of Nursing Scholarship.2022; 54(6): 738. CrossRef
Organizational justice perception and organizational citizenship behavior of shipyard workers: the role of identification and emotional intelligence Murat Yorulmaz, Ahmet Karabacak Maritime Business Review.2021; 6(3): 268. CrossRef
Effects of Organizational Socialization, Perceived Organizational Vision and Attitude toward Organizational Change on Organizational Commitment of General Hospital Nurses Yeon Hee Kang, Eun Hee Lee, Kyeong Hwa Kang Journal of Korean Academy of Nursing Administration.2020; 26(5): 468. CrossRef
The Influence of Organizational Justice, Organizational Culture and Emotional Intelligence on Intention of Retention in Reemployed Nurses Yu Ri Jung, So Young Choi Journal of Korean Academy of Nursing Administration.2020; 26(5): 501. CrossRef
Emotional Intelligence, Customer Orientation, and the Organizational Performance of Hair Salon Workers Yi-Ju Yeo, Eun-Jun Park Asian Journal of Beauty and Cosmetology.2019; 17(2): 199. CrossRef
The Influences of Emotional Intelligence, Self-leadership, and Job Embeddedness on Nursing Work Performance Yo-na Kim The Korean Journal of Health Service Management.2018; 12(2): 51. CrossRef
The correlation between team-member exchange (TMX) and commitment in dental hygienists Na Na Yoon, Jung Hwa Lee Journal of Korean Academy of Oral Health.2018; 42(4): 130. CrossRef
Predictors of knowledge sharing in the Pakistani educational sector: A moderated mediation study Sadia Cheema, Farheen Javed, Tahir Nisar Cogent Business & Management.2017; 4(1): 1314109. CrossRef
Effects of Workplace Spirituality and Organizational Citizenship Behavior on Nursing Performance Gyeong Min Noh, Myung Sook Yoo Journal of Korean Academy of Nursing Administration.2016; 22(3): 251. CrossRef
Influence of the Emotional Intelligence, Communication Competence and Stress coping on Turnover Intention in Psychiatric Nurses Hye-Seung Kang, Yoon-Young Kim Journal of the Korea Academia-Industrial cooperation Society.2016; 17(1): 141. CrossRef
The Influences of Workplace Spirituality and Emotional Intelligence on the Organizational Citizenship Behavior for Clinical Nurses Myung-Sook Yoo The Korean Journal of Health Service Management.2016; 10(2): 59. CrossRef
The Relationship between Emotional Intelligence and Perception of Job Performance among Nurses in North West of Iran Maryam Vahidi, Hossein Namdar Areshtanab, Mohammad Arshadi Bostanabad Scientifica.2016; 2016: 1. CrossRef
An Empirical Analysis of the Impact of Hospital Employees' Emotional Intelligence on Emotional Labor Strategies and Innovative Activities Hyeon Jin Kang, Hyeon Gyu Jeon, Min-Yong Kim The Journal of the Korea Contents Association.2015; 15(12): 387. CrossRef
Relationships among Emotional Leadership, Commitment, Patient Orientation, and Job Performance in Dental Hygienists Yeon-Ju Kim, Gyeong-Soon Han Journal of dental hygiene science.2015; 15(5): 551. CrossRef
PURPOSE This study was a descriptive study conducted to investigate the effects of intellectual capital on organizational performance of nurses in medium and small hospitals. METHODS Data were collected from 241 nurses working in medium and/or small hospitals located in G City from August 10 to September 17, 2011. The measurement tools were the Intellectual Capital scale and Organizational Performance scale. Data were analyzed using frequency, percentage, mean, standard deviation, t-test, one way ANOVA, Pearson correlation, and hierarchical regression with SPSS WIN 18.0 PC. RESULTS Intellectual capital composed of human, customer, and structure capital had significant effects on organizational performance of nurses working in medium and small hospitals and explained 50.4% of the variance. CONCLUSION In order to promote organizational performance of nurses, nursing managers and administrators need to invest more resources into the intellectual capital of the system including human, customer, and structure capital.
Citations
Citations to this article as recorded by
Unveiling the Nexus Between Intellectual Capital Efficiency and Financial Performance in Malaysia's Healthcare Sector Amidst the Covid-19 Crisis Noor Sharida Badri Shah, Roslan Ja’afar Information Management and Business Review.2024; 16(1(I)): 262. CrossRef
Evaluating private hospital performance from intellectual capital and digital perspective Xiaoming Chen, Xin Shan, Jian Xu Medicine.2024; 103(51): e41086. CrossRef
Relationship between hospital specialization and health outcomes in patients with nonsurgical spinal joint disease in South Korea Boyoung Jung, Jiyoon Yeo, Sun Jung Kim, In-Hyuk Ha Medicine.2021; 100(32): e26832. CrossRef
Relationship between Medical Service Specialization and Operational Performance in Hospitals: Focusing on Length of Stay and Medical Expense Hai-Won Yoo, Kyoung-Hoon Kim The Korean Journal of Health Service Management.2016; 10(1): 1. CrossRef
First
Prev
