• KANAD
  • Contact us
  • E-Submission

J Korean Acad Nurs Adm : Journal of Korean Academy of Nursing Administration

OPEN ACCESS
mobile search button mobile menu button
Search
Advanced Search
ABOUT
BROWSE ARTICLES
EDITORIAL POLICY
FOR CONTRIBUTORS

Articles

Page Path

Original Article

Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses

So-Jung Lee, Hye-Jong Woo
Journal of Korean Academy of Nursing Administration 2015;21(1):32-42.
Published online: January 31, 2015

Chung-Ang University Hospital, Korea.

Corresponding author: Woo, Hye-Jong. Chung-Ang University Hospital,102 Heukseok-ro, Dongjak-gu, Seoul 156-755, Korea. Tel: +82-10-3192-4654, Fax: +82-2-6299-2526, vikyhj@hanmail.net
• Received: October 22, 2014   • Revised: December 1, 2014   • Accepted: December 23, 2014

Copyright © 2015 Korean Academy of Nursing Administration

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

  • 20 Views
  • 0 Download
  • 18 Crossref
prev next

Full Article

Download PDF Download PDF
  • Purpose
    This study was done to elicit basic data for effective human resource management by identifying the relationships among job embeddedness, emotional intelligence, social support, and the turnover intention of Nurses.
  • Methods
    Research design was to build a hypothetical causal model between variables and to verify its fitness. The sample for this study was 283 nurses with careers of more than 6 months in one hospital of more than 800 beds located in Seoul. They agreed in writing and this study was approved by the Institutional Review Board. Data were analyzed using SPSS 18.0 and AMOS 18.0 program.
  • Results
    Differences in general characteristics for the variables were significant for age, marital status, education, work experience, job title, income, and department. Job embeddedness, emotional intelligence and social support were significantly correlated to turnover intention. Job embeddedness to emotional intelligence and social support showed positive effects and a negative effect to turnover intention. Emotional intelligence to turnover intention showed a positive effect, but social support was not significant.
  • Conclusion
    Organizations should provide ways to minimize voluntary turnover of a competent workforce and demonstrate their competency. Also it should develop training and management programs to effectively utilize emotional intelligence.
  • Key Words: Job embeddedness; Emotional intelligence; Social support; Personnel turnover intention
  • 1. Jones CB. The costs of nurse turnover. Part 1. An economic perspective. J Nurs Adm. 2004;3:562-570.
  • 2. Curry JP, Wakefield DS, Price JL, Mueller CW, McCloskey JC. Determinants of turnover among nursing department employees. Res Nurs Health. 1985;8(4):397-411.
  • 3. Mobley WH. Intermediate linkages in the relationship between job satisfaction and employee turnover. J Appl Psychol. 1977;62(2):237-240.
  • 4. Griffeth RW, Hom PW, Gaertner S. A meta analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the millennium. J Manage. 2000;26:463-488.
  • 5. Mitchell TR, Holtom BC, Lee TW, Erez M. Why people stay: Using job embeddedness to predict voluntary turnover. Acad Manage J. 2001;44:1102-1121.
  • 6. Wong C, Law KS. The effects of leader and follower emotional intelligence of performance and attitude: An exploratory study. Leadersh Q. 2002;13(3):243-274.
  • 7. Goleman D. Emotional intelligence. New York: Bantam Books; 1995.
  • 8. Cherniss C, Adler M. Promoting emotional intelligence in organization. Alexandria. VA: American Society for Training & Development; 2000.
  • 9. Ashforth BE, Humphrey RH. Emotional labor in service roles: The influence of identity. Acad Manage Rev. 1993;18(1):88-115.
  • 10. Han SJ. Influence of clinical nurses' emotional intelligence on their career commitment and turnover intention: Moderating role of career commitment. J Korea Contents Assoc. 2011;11(7):418-425.
  • 11. Cohen A. An examination of the relationships between work commitment and nonwork domains. Hum Relat. 1995;48:239-263.
  • 12. Simons RL, Beaman J, Conger R, Chao W. Stress, support, and antisocial behavior trait as determinants of emotional well-being and parenting practices among single mothers. J Marriage Fam. 1993;55(2):385-398.
  • 13. Kim IS. The role of self-efficacy and social support in the relationship between emotional labor and burn out, turn over intention among hospital nurses. J Korean Acad Nurs Adm. 2009;15:515-526.
  • 14. Kim HS, Yim HW, Jeong SH, Jo SJ. An association among verbal abuse, social support and turnover intention for special unit nurses in a hospital. Korean J Occup Environ Med. 2009;21(4):388-395.
  • 15. Kim EA. The study on the relationship between job embeddedness and turnover intention. J Employ Career. 2013;3(1):27-47.
  • 16. Park KK, Lee KE. A study on the relationship between job embeddedness and turnover intention in Korea. Korean Manag Rev. 2004;33(5):1423-1440.
  • 17. Ko JS. A study on the moderating effect of emotional intelligence and turnover intention by job embeddedness. J Ind Econ Bus. 2012;25(2):1789-1810.
  • 18. Kim YM, Kang YS. The relationship among career plateau, self-efficacy, job embeddedness and turnover intention of nurses in small and medium sized hospitals. J Korea Acad Ind Coop Soc. 2013;14(10):5078-5090.
  • 19. Kang MS, Kang YS. Empowerment moderating effect between job embeddedness and intention to transfer in service industry employee. J Bus Educ. 2011;25(3):195-214.
  • 20. Song BS, Kang MS, Kim HC. Emotional intelligence moderating effect between job embeddedness and intentional transfer. Journal of Business Education. 2010;24(1):419-437.
  • 21. Sung TJ. Easy statistical analysis for SPSS/AMOS users. Seoul: Hakjisa; 2007. p. 339-388.
  • 22. Jo KJ. A study on work-family conflict and its consequences among sales persons [dissertation]. Chungju: Chungbuk National University; 2008.
  • 23. Mobley WH. Employee turnover: Cause, consequences, and control. MA: Addision-Wesley; 1982.
  • 24. Moon SJ. Structural model of nurses' intentions of changing work places [dissertation]. Seoul: Kyung Hee University; 2010.
  • 25. Kim JH. The effects of job embeddedness on turnover intention and organizational citizenship behavior in hospital employees: focusing on moderating effect of personality traits [dissertation]. Busan: Kyungsung University; 2010.
  • 26. Chung KY, Kim WD. The effect of emotional intelligence on organizational citizenship behavior and turnover intention of hotel employees: Moderating role of leader-member exchange. J Foodserv Manage. 2008;11(4):419-444.
  • 27. Lee MS, Jung DJ. The effects of social support on job embeddedness of hotel employee. J Tourism Leis Res. 2013;25(8):95-112.
  • 28. Sung YH, Hwang MS, Kim KS, Chun NM. Influence of clinical nurse specialists' emotional intelligence on their organizational commitment and turnover intention. J Korean Acad Nurs Adm. 2010;16(3):259-266.
  • 29. Jeon JH, Yom YH. Roles of empowerment and emotional intelligence in the relationship between job embeddedness and turnover intension among general hospital nurses. J Korean Acad Nurs Adm. 2014;20(3):302-312.
Figure 1

Path diagram of the modified model.

jkana-21-32-g001.jpg
Table 1

Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention by General Characteristics (N=283)

jkana-21-32-i001.jpg
Table 2

Descriptive Statistics and Correlations among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention (N=283)

jkana-21-32-i002.jpg

JE=job embeddedness; SF=Sacrifice; EI=emotional ingelligence; SE=self-emotion appraisal; OE=others' emotion appraisal; RE=regulation of emotion; UE=use of emotion; SS=social support; SV=supervisory support; CS=coworker support; FS=family support; TI=Turnover intention.

Table 3

Standardized Direct Effect, Indirect Effect and Total Effect in Modified Path Model

jkana-21-32-i003.jpg

SMC=Squared multiple correlations.

Figure & Data

References

    Citations

    Citations to this article as recorded by  
    • Impact of Informal Organizational Support on Female Employee Turnover Intention: An Empirical Study in Yemen
      Ghamdan Abdulkader, Rakesh Krishnan M, Maeen Hamam
      South Asian Journal of Management.2025; 31(4): 31.     CrossRef
    • The Influence of Socio-Cognitive Mindfulness, Job Stress and Social Support on Turnover Intention in General Hospital Nurses
      Chun Ha Kim, Mikyoung Lee
      Journal of Korean Academy of Nursing Administration.2025; 31(2): 155.     CrossRef
    • Nurses’ job embeddedness and turnover intention: A systematic review and meta-analysis
      Xin Wang, Ming Liu, Angela Y.M. Leung, Xiaoyan Jin, Hongxia Dai, Shaomei Shang
      International Journal of Nursing Sciences.2024; 11(5): 563.     CrossRef
    • Effects of nursing professionalism and self-efficacy on job embeddedness in nurses
      Hee-jeong Kim, Dahye Park
      Heliyon.2023; 9(6): e16991.     CrossRef
    • Impact of Job Rotation Stress on Nursing Work Performance among Clinical Nurses: Mediating Effects of Job Embeddedness and Moderated Mediating Effects of Resilience
      Jeong A Jeong, Seok Hee Jeong, Hyun Kyung Kim, Hee Sun Kim
      Journal of Korean Academy of Nursing Administration.2023; 29(5): 503.     CrossRef
    • Factors Influencing End-of-Life Care Stress in Nurses
      Ri Na Kim, So-Young Choi
      Asian Oncology Nursing.2023; 23(4): 207.     CrossRef
    • A Meta-Analysis of the Relationships Between Emotional Intelligence and Employee Outcomes
      Çaǧlar Doǧru
      Frontiers in Psychology.2022;[Epub]     CrossRef
    • Validity and Reliability of the Korean version of the Wong and Law Emotional Intelligence Scale for Nurses
      Hye-Ja Park, Soyoung Yu
      Sage Open.2021;[Epub]     CrossRef
    • The Influence of Organizational Justice, Organizational Culture and Emotional Intelligence on Intention of Retention in Reemployed Nurses
      Yu Ri Jung, So Young Choi
      Journal of Korean Academy of Nursing Administration.2020; 26(5): 501.     CrossRef
    • Emotional intelligence and intent to stay among nurses employed in Jordanian hospitals
      Zaid M. Al‐Hamdan, Anas Muhsen, Mohammad Alhamdan, Ahmad Rayan, Khaled Banyhamdan, Hala Bawadi
      Journal of Nursing Management.2020; 28(2): 351.     CrossRef
    • Influence of Job Embeddedness and Resilience on Turnover Intention in Dental Hygienists
      Ji-Min Hwang, Ji-Hyoung Han
      Journal of Dental Hygiene Science.2020; 20(3): 171.     CrossRef
    • Influence of Resilience and Job Embeddedness on Turnover Intention in General Hospital Nurses
      Kyoung Ja Ko, Soo-Kyoung Lee
      Journal of Korean Academy of Nursing Administration.2019; 25(4): 362.     CrossRef
    • Work-family conflict and female employees’ turnover intentions
      Mamoona Rasheed, Salman Iqbal, Faisal Mustafa
      Gender in Management: An International Journal.2018; 33(8): 636.     CrossRef
    • Relationship among Emotional Labor, Burnout, Social Support and Turnover Intention of Nurse Practitioners in terms of Interdisciplinary Perspectives
      Ji-Young Kim
      Journal of Digital Convergence.2016; 14(8): 331.     CrossRef
    • The Influences of Workplace Spirituality and Emotional Intelligence on the Organizational Citizenship Behavior for Clinical Nurses
      Myung-Sook Yoo
      The Korean Journal of Health Service Management.2016; 10(2): 59.     CrossRef
    • Influence of Emotional Intelligence and Empathy on the Facilitative Communication Ability of Psychiatric Nurses
      Eun-jung Oh, Myung Ha Lee, Sung Hee Ko
      Journal of Korean Academy of Psychiatric and Mental Health Nursing.2016; 25(4): 283.     CrossRef
    • Influence of Job Embeddedness Factors on Turnover Intention of Nurses in Small and Medium Sized General Hospitals
      Yun-Sook Kim, Seang Ryu
      Journal of Korean Academy of Nursing Administration.2016; 22(2): 158.     CrossRef
    • Influence of the Emotional Intelligence, Communication Competence and Stress coping on Turnover Intention in Psychiatric Nurses
      Hye-Seung Kang, Yoon-Young Kim
      Journal of the Korea Academia-Industrial cooperation Society.2016; 17(1): 141.     CrossRef

    Download Citation

    Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.

    Format:

    Include:

    Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses
    J Korean Acad Nurs Adm. 2015;21(1):32-42.   Published online January 31, 2015
    DOI: https://doi.org/10.11111/jkana.2015.21.1.32
    Download Citation
    Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.
    Format:
    • RIS — For EndNote, ProCite, RefWorks, and most other reference management software
    • BibTeX — For JabRef, BibDesk, and other BibTeX-specific software
    Include:
    • Citation for the content below
    Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses
    J Korean Acad Nurs Adm. 2015;21(1):32-42.   Published online January 31, 2015
    DOI: https://doi.org/10.11111/jkana.2015.21.1.32
    Close

    Figure

    • 0

    Related articles

    Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses
    Image
    Figure 1 Path diagram of the modified model.

    Figure 1

    Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses

    Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention by General Characteristics (N=283)

    Descriptive Statistics and Correlations among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention (N=283)

    JE=job embeddedness; SF=Sacrifice; EI=emotional ingelligence; SE=self-emotion appraisal; OE=others' emotion appraisal; RE=regulation of emotion; UE=use of emotion; SS=social support; SV=supervisory support; CS=coworker support; FS=family support; TI=Turnover intention.

    Standardized Direct Effect, Indirect Effect and Total Effect in Modified Path Model

    SMC=Squared multiple correlations.
    Table 1 Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention by General Characteristics (N=283)

    Table 2 Descriptive Statistics and Correlations among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention (N=283)

    JE=job embeddedness; SF=Sacrifice; EI=emotional ingelligence; SE=self-emotion appraisal; OE=others' emotion appraisal; RE=regulation of emotion; UE=use of emotion; SS=social support; SV=supervisory support; CS=coworker support; FS=family support; TI=Turnover intention.

    Table 3 Standardized Direct Effect, Indirect Effect and Total Effect in Modified Path Model

    SMC=Squared multiple correlations.

    Table 1

    Table 2

    Table 3

    J Korean Acad Nurs Adm : Journal of Korean Academy of Nursing Administration

    ABOUT

    BROWSE ARTICLES 

    EDITORIAL POLICY

    FOR CONTRIBUTORS  

    © Korean Academy of Nursing Administration.
    TOP