• KANAD
  • Contact us
  • E-Submission
ABOUT
BROWSE ARTICLES
EDITORIAL POLICY
FOR CONTRIBUTORS

Articles

Original Article

Comparison of Operating Room Nurses and General Ward Nurses on Communicative Competence and Interpersonal Relationship Ability within the Medical Team

Journal of Korean Academy of Nursing Administration 2014;20(3):313-321.
Published online: June 30, 2014

1Inha University Hospital, Korea.

2College of Nursing, Gachon University, Korea.

Corresponding author: Yi, Yeo-Jin. College of Nursing, Gachon University, 191 Hambakmeoi-ro, Yunsu-gu, Incheon 406-799, Korea. Tel: +82-32-820-4217, Fax: +82-32-820-4201, yjyi@gachon.ac.kr
• Received: April 2, 2014   • Revised: May 10, 2014   • Accepted: June 9, 2014

Copyright © 2014 Korean Academy of Nursing Administration

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

  • 18 Views
  • 1 Download
  • 19 Crossref
prev next
  • Purpose
    The purpose was to compare operating room (OR) nurses and general ward nurses on their communication competence and interpersonal relationship ability within the medical team.
  • Methods
    Participants were 276 nurses (OR 122, ward 154) working in one of 4 university hospitals located in I and K areas. Data were collected using a questionnaire and data collection was done in June, 2013. Comparisons between OR nurses and general ward nurses on communication competence and interpersonal relationship ability were analyzed using ANCOVA.
  • Results
    There were statistically significant differences between the two groups in communication competence (F=11.96, p=.001) with average score for OR nurses at 3.37 points and ward nurses at 3.53 points. There were statistically significant differences between the two groups in interpersonal relationship ability (F=15.51, p<.001) with the average score for OR nurses at 3.30 points and ward nurses at 3.50 points.
  • Conclusion
    The results indicate a need to develop a variety of programs to promote communication competence in OR nurses and to enhance the openness of interpersonal relationship ability in human resource management.

This article is a revision of the first author's master's thesis from Gachon University.

  • 1. Caldeira SM, Avila MAG, Braga EM. Educational and cultural activities in surgical and anesthetical recovery center: perception of the nursing team. J Nurs UFPE. 2013;7(8):5232-5238.
  • 2. Kim JO, Kim HJ, Cho GY. A study on the perception of medical technology, self efficacy and professional self-concept among operating nurses. Korean J Health Serv Manag. 2012;6(1):1-13. http://dx.doi.org/10.12811/kshsm.2012.6.1.001
  • 3. Yoon K. A study on the job satisfaction and organizational commitment among perioperative nurses. J Korean Acad Nurs Adm. 2010;16(1):86-100. http://dx.doi.org/10.11111/jkana.2010.16.1.86
  • 4. Roh YH, Yoo YS. Workplace violence, stress, and turnover intention among Perioperative nurses. Korean J Adult Nurs. 2012;24(5):489-498. http://dx.doi.org/10.7475/kjan.2012.24.5.489
  • 5. Higgins BL, MacIntosh J. Operating room nurses perceptions of the effects of physician-perpetrated abuse. Int Nurs Rev. 2010;57(3):321-327. http://dx.doi.org/10.1111/j.1466-7657.2009.00767.x
  • 6. Yoon KS, Park SA. Development and validation of an instrument to measure the job satisfaction of perioperative nurses. J Korean Clin Nurs Res. 2009;15(1):93-106.
  • 7. Bigony L, Lipke TG, Lundberg A, McGraw CA, Pagac GL, Rogers A. Lateral violence in the perioperative setting. AORN J. 2009;89(4):688-696. http://dx.doi.org/10.1016/j.aorn.2009.01.029
  • 8. Kim EY. A study on the impact relationship between communication and job satisfaction in a medical organization: Focusing on operating room nurses [master's thesis]. Bucheon: The Catholic University of Korea; 2011. p. 80.
  • 9. Salmon P, Young B. Dependence and caring in clinical communication: The relevance of attachment and other theories. Patient Educ Couns. 2009;74(3):331-338. http://dx.doi.org/10.1016/j.pec.2008.12.011
  • 10. Dingley C, Daugherty K, Derieg MK, Persing R. Improving patient safety through provider communication strategy enhancements. In: Henriksen K,Agency for Healthcare Research and Quality. editor. Advances in patient safety: New directions and alternative approaches. v.3, Performance and tools. Rockville, MD: Agency for Healthcare and Research Quality; 2008.
  • 11. Wloszczak-Szubzda A, Jarosz MJ. Professional communication competences of nurses-a review of current practice and educational problems. Ann Agric Environ Med. 2013;20(1):183-188.
  • 12. Im SI, Park J, Kim HS. The effects of nurse's communication and self-leadership on nursing performance. Korean J Occup Health Nurs. 2012;21(3):274-282. http://dx.doi.org/10.5807/kjohn.2012.21.3.274
  • 13. Shin HH. The impact of doctors' communication styles on patient's self-disclosure. Daehan J Bus. 2011;24(1):179-198.
  • 14. Hur GH. Construction and validation of a global interpersonal communication competence scale. Korean J Journal Commun Stud. 2003;47(6):380-408.
  • 15. Lee HS, Kim JK. Relationship among communication competence, communication types, and organizational commitment in hospital nurses. J Korean Acad Nurs Adm. 2010;16(4):488-496. http://dx.doi.org/10.11111/jkana.2010.16.4.488
  • 16. Guerney BG. Relationship enhancement: [skill-training programs for therapy, problem prevention, and enrichment]. San Francisco: Jossey-Bass; 1977.
  • 17. Moon SM. A study on the effect of human relations training of university students. J Gyeongsang Natl Univ. 1980;19:195-203.
  • 18. Chun SK. A study on the effectiveness of social skills training program for rehabilitation of the schizophrenic patients [dissertation]. Seoul: Soongsil University; 1995. p. 87.
  • 19. Son YJ, Lee Y, Sim KN, Kong SS, Park YS. Influence of communication competence and burnout on nursing performance of intensive care units nurses. J Korean Acad Fundam Nurs. 2013;20(3):278-288. http://dx.doi.org/10.7739/jkafn.2013.20.3.278
  • 20. Lingard L, Espin S, Whyte S, Regehr G, Baker GR, Reznick R, Bohnen J, Orser B, Doran D, Grober E. Communication failures in the operating room: An observational classification of recurrent types and effects. Qual Saf Health Care. 2004;13(5):330-334. http://dx.doi.org/10.1136/qshc.2003.008425
  • 21. Im S, Kim EK. Interpersonal communication competence and difficult communication experiences of preceptor nurses. J Korean Acad Psychiatr Ment Health Nurs. 2008;17(4):471-480.
  • 22. Buback D. Assertiveness training to prevent verbal abuse in the OR. AORN J. 2004;79(1):148-150. 153-158. 161-164. http://dx.doi.org/10.1016/S0001-2092(06)61149-6
  • 23. Nam KD, Yoon KS, Chung HS, Park SA, Jang BY, Kim HR, et al. A study on the development of verbal abuse scale for operating room nurses. J Korean Acad Nurs Adm. 2005;11(2):159-172.
  • 24. Kim MH. An ethnographic research about daily work experiences of operating room nurses [master's thesis]. Seoul: Hanyang University; 2006. p. 47-49.
  • 25. Jackson S, Brady S. Counting difficulties: Retained instruments, sponges, and needles. AORN J. 2008;87(2):315-321. http://dx.doi.org/10.1016/j.aorn.2007.07.023
Table 1
General Characteristics of Operating Nurses and General Ward Nurses (N=276)
jkana-20-313-i001.jpg
Table 2
Differences in Communicative Competence and Interpersonal Relationship Ability between Operation Room Nurses and General Ward Nurses (N=276)
jkana-20-313-i002.jpg
Table 3
Comparison between Operation Room Nurses and General Ward Nurses on Communicative Competence Subfactors (N=276)
jkana-20-313-i003.jpg

*Measured by ANCOVA with age and clinical experience variables as covariate.

Table 4
Comparison between Operation Room Nurses and General Ward Nurses on Interpersonal Relationship Ability Subfactors (N=276)
jkana-20-313-i004.jpg

*Measured by ANCOVA with age and clinical experience variables as covariate.

Figure & Data

References

    Citations

    Citations to this article as recorded by  
    • Development and Effectiveness of a Standardized Hand‐Off Program Using the SWITCH Tool for OR Nurses: A Randomized Controlled Trial
      Jeong Eun Lee, Myoung Soo Kim
      AORN Journal.2024; 120(1): 19.     CrossRef
    • A Study on Impact of Nursing Work Environment, Interpersonal Skills, and Grit on Field Adaptation of Nurses Who Have Experienced Department Transfers
      Su Jeong Lee, Yun Mi Lee
      Journal of Korean Critical Care Nursing.2024; 17(2): 71.     CrossRef
    • Importance-Performance Analysis of Patient-Safety Nursing in the Operating Room: A Cross-Sectional Study
      Jieun Shin, Nam-Yi Kim
      Risk Management and Healthcare Policy.2024; Volume 17: 715.     CrossRef
    • Communication competence and resilience are modifiable factors for burnout of operating room nurses in South Korea
      Eun Yeong Lee, Kyoung-ja Kim, Sangjin Ko, Eun Kyeung Song
      BMC Nursing.2022;[Epub]     CrossRef
    • The Effects of Communication Ability, Job Satisfaction, and Organizational Commitment on Nursing Performance of Intensive Care Unit Nurses
      Nu Ri Kim, Sung Eun Kim, So Eun Jang
      Journal of Korean Critical Care Nursing.2022; 15(1): 58.     CrossRef
    • Competency assessment of the operating room staff and some related factors
      Mandana Cheraqpur, Akram Aarabi, Masoud Bahrami, Leila Akbari
      Iranian Journal of Nursing and Midwifery Research.2022; 27(4): 287.     CrossRef
    • A Systematic Review of Communication Programs for Nurses Working in Hospitals
      Yeseul Jeon, Heeseung Choi
      Korean Journal of Stress Research.2021; 29(2): 69.     CrossRef
    • Relationship of Communication Competence with Caring Behavior in Clinical Nurses: The Mediating Effect of Compassion Competence
      Mihwa Hong, Sujeong Han
      Journal of Korean Academy of Fundamentals of Nursing.2021; 28(4): 411.     CrossRef
    • The Mediating Effect of Empowerment on the Relationship between Communication Ability and Nursing Performance in Psychiatric Nurses
      Mira Son, Sinhyang Kim
      Journal of Korean Academy of psychiatric and Mental Health Nursing.2020; 29(2): 177.     CrossRef
    • The influence of gender-friendly environment and communication competence of male nursing students on adjustment to college life
      Seonmin Park, Jung-Hee Kim
      The Journal of Korean Academic Society of Nursing Education.2020; 26(4): 357.     CrossRef
    • A Study the Relationships among Verbal Violence Experience, Job Stress, and Resilience and the Communication Ability of Operating Room Nurses
      Hyejung Jung, Yoonshin Lee, Sung Hee Shin
      Journal of Korean Academy of Nursing Administration.2020; 26(2): 120.     CrossRef
    • Experience of Communication for Patient Safety by Perioperative Nurses
      Shinae Ahn, Nam-Ju Lee
      Journal of Korean Academy of Nursing Administration.2019; 25(4): 329.     CrossRef
    • Types of Perception toward Ethical Issues in Perioperative Nurses: Q-Methodological Approach
      Jin Nam Kim, Seok Hee Jeong
      Journal of Korean Academy of Nursing.2018; 48(6): 679.     CrossRef
    • Influence of Verbal Abuse on Job Stress for Special Unit Nurses and General Ward Nurses in General Hospitals
      Yang-Ok Kim, Yeo-Jin Yi
      Journal of Korean Academy of Nursing Administration.2017; 23(3): 323.     CrossRef
    • The Effects of Communication Skills, Compassion Satisfaction, Compassion Fatigue on Burnout among Staff of Long-term Care Insurance for the Elderly in National Health Insurance Services in Korea
      Hyoungshim Choi, Kyongeun Lee, Eunhee Cho
      Korean Journal of Occupational Health Nursing.2016; 25(1): 19.     CrossRef
    • Influence of the Emotional Intelligence, Communication Competence and Stress coping on Turnover Intention in Psychiatric Nurses
      Hye-Seung Kang, Yoon-Young Kim
      Journal of the Korea Academia-Industrial cooperation Society.2016; 17(1): 141.     CrossRef
    • Effect of Symptoms of Adult Attention Deficit Hyperactivity Disorder and Negative Ideation on Interpersonal Relations
      Woojea Cho, Wanju Park
      Journal of Korean Academy of Psychiatric and Mental Health Nursing.2016; 25(2): 71.     CrossRef
    • The Influence of Ego State and Interpersonal Skill among Nursing Students
      Hee-Sook Sim, Sung-Yun Ahn
      Journal of Digital Convergence.2015; 13(12): 269.     CrossRef
    • Nurses' Perception on Clinical Nutrition Services by Types of Medical Institution and Area
      Han Na Lee, Song Mi Lee, Yoo Kyung Park, Seung Min Lee, Eun Lee, Jin A Cha, Mi Sun Park, Ho Sun Lee, Mi Yong Rha, Eun Soon Lyu
      Journal of the Korean Dietetic Association.2014; 20(4): 235.     CrossRef

    Download Citation

    Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.

    Format:

    Include:

    Comparison of Operating Room Nurses and General Ward Nurses on Communicative Competence and Interpersonal Relationship Ability within the Medical Team
    J Korean Acad Nurs Adm. 2014;20(3):313-321.   Published online June 30, 2014
    Download Citation
    Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.

    Format:
    • RIS — For EndNote, ProCite, RefWorks, and most other reference management software
    • BibTeX — For JabRef, BibDesk, and other BibTeX-specific software
    Include:
    • Citation for the content below
    Comparison of Operating Room Nurses and General Ward Nurses on Communicative Competence and Interpersonal Relationship Ability within the Medical Team
    J Korean Acad Nurs Adm. 2014;20(3):313-321.   Published online June 30, 2014
    Close
    Comparison of Operating Room Nurses and General Ward Nurses on Communicative Competence and Interpersonal Relationship Ability within the Medical Team
    Comparison of Operating Room Nurses and General Ward Nurses on Communicative Competence and Interpersonal Relationship Ability within the Medical Team

    General Characteristics of Operating Nurses and General Ward Nurses (N=276)

    Differences in Communicative Competence and Interpersonal Relationship Ability between Operation Room Nurses and General Ward Nurses (N=276)

    Comparison between Operation Room Nurses and General Ward Nurses on Communicative Competence Subfactors (N=276)

    *Measured by ANCOVA with age and clinical experience variables as covariate.

    Comparison between Operation Room Nurses and General Ward Nurses on Interpersonal Relationship Ability Subfactors (N=276)

    *Measured by ANCOVA with age and clinical experience variables as covariate.

    Table 1 General Characteristics of Operating Nurses and General Ward Nurses (N=276)

    Table 2 Differences in Communicative Competence and Interpersonal Relationship Ability between Operation Room Nurses and General Ward Nurses (N=276)

    Table 3 Comparison between Operation Room Nurses and General Ward Nurses on Communicative Competence Subfactors (N=276)

    *Measured by ANCOVA with age and clinical experience variables as covariate.

    Table 4 Comparison between Operation Room Nurses and General Ward Nurses on Interpersonal Relationship Ability Subfactors (N=276)

    *Measured by ANCOVA with age and clinical experience variables as covariate.

    TOP