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Original Article

Emergency Nurses' Professional Quality of Life: Compassion Satisfaction, Burnout, and Secondary Traumatic Stress

Hyeon Ju Kim1, Heejung Choi2
Journal of Korean Academy of Nursing Administration 2012;18(3):320-328.
Published online: September 30, 2012

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Correspondence: Choi, Heejung, Department of Nursing, Konkuk University 268, Chungwon-daero, Chungju-si, Chungcheongbuk-do, 380-701, South Korea. Tel: 043-840-3954, Fax: 043-840-3929, hjchoi98@kku.ac.kr
• Received: July 30, 2012   • Revised: September 10, 2012   • Accepted: October 11, 2012

Copyright © 2012 Korean Academy of Nursing Administration

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  • Purpose
    Professional quality of life is the quality one feels in relation to their work as a helper. The purpose of this study was to describe professional quality of life among emergency nurses.
  • Methods
    A total of 15 emergency rooms were selected in three cities. Among 263 nurses working at these emergency rooms, 178 nurses consented to participate in this cross-sectional survey. Professional Quality of Life (ProQOL) Scale version 5 was used to measure compassion satisfaction, burnout and secondary traumatic stress. Cluster analysis was used to classify nurses according to professional quality of life.
  • Results
    The mean scores (SD) for compassion satisfaction, burnout, and secondary traumatic stress were 32.12 (5.45), 28.27 (4.28), and 28.20 (5.07), respectively. The result of cluster analysis according to standardized score of compassion satisfaction, burnout, and secondary traumatic stress yielded three clusters. Over 50% of participants showed low professional quality of life. Nurses who were included in a cluster representing low professional quality of life were younger, had shorter periods of nursing experience, and perceivedlower social support than other cluster.
  • Conclusion
    Education or support programs for emergency nurses are needed to enhance their professional quality of life.
  • Key Words: Emergency nursing; Nurses; Quality of life; Burnout

This article is a revision of the first author's master's thesis from Konkuk University.

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Table 1
Demographic and Work-related Characteristics of Subjects (N=164)
jkana-18-320-i001.jpg
Table 2
Results of Descriptive Analysis of ProQOL Subscales (Compassion Satisfaction, Burnout, and Compassion Fatigue)
jkana-18-320-i002.jpg
Table 3
The Results of Cluster Analysis Based on Professional Quality of Life
jkana-18-320-i003.jpg

*Secondary traumatic stress

Post-hoc analysis: a > b > c

All scores are standardized and converted with raw mean = 50 and the raw score for SD = 10

Table 4
Comparison of Clusters
jkana-18-320-i004.jpg

Post-hoc analysis: a > b

Cluster 1: High score in compassion satisfaction, low scores in burnout and secondary traumatic stress

Cluster 2: Low scores in compassion satisfaction, in burnout and secondary traumatic stress

Cluster 3: Low score in compassion satisfaction, high scores in burnout and secondary traumatic stress

Figure & Data

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    Emergency Nurses' Professional Quality of Life: Compassion Satisfaction, Burnout, and Secondary Traumatic Stress
    J Korean Acad Nurs Adm. 2012;18(3):320-328.   Published online September 30, 2012
    DOI: https://doi.org/10.11111/jkana.2012.18.3.320
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    Emergency Nurses' Professional Quality of Life: Compassion Satisfaction, Burnout, and Secondary Traumatic Stress
    J Korean Acad Nurs Adm. 2012;18(3):320-328.   Published online September 30, 2012
    DOI: https://doi.org/10.11111/jkana.2012.18.3.320
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    Emergency Nurses' Professional Quality of Life: Compassion Satisfaction, Burnout, and Secondary Traumatic Stress
    Emergency Nurses' Professional Quality of Life: Compassion Satisfaction, Burnout, and Secondary Traumatic Stress

    Demographic and Work-related Characteristics of Subjects (N=164)

    Results of Descriptive Analysis of ProQOL Subscales (Compassion Satisfaction, Burnout, and Compassion Fatigue)

    The Results of Cluster Analysis Based on Professional Quality of Life

    *Secondary traumatic stress

    Post-hoc analysis: a > b > c

    All scores are standardized and converted with raw mean = 50 and the raw score for SD = 10

    Comparison of Clusters

    Post-hoc analysis: a > b

    Cluster 1: High score in compassion satisfaction, low scores in burnout and secondary traumatic stress

    Cluster 2: Low scores in compassion satisfaction, in burnout and secondary traumatic stress

    Cluster 3: Low score in compassion satisfaction, high scores in burnout and secondary traumatic stress
    Table 1 Demographic and Work-related Characteristics of Subjects (N=164)

    Table 2 Results of Descriptive Analysis of ProQOL Subscales (Compassion Satisfaction, Burnout, and Compassion Fatigue)

    Table 3 The Results of Cluster Analysis Based on Professional Quality of Life

    *Secondary traumatic stress

    Post-hoc analysis: a > b > c

    All scores are standardized and converted with raw mean = 50 and the raw score for SD = 10

    Table 4 Comparison of Clusters

    Post-hoc analysis: a > b

    Cluster 1: High score in compassion satisfaction, low scores in burnout and secondary traumatic stress

    Cluster 2: Low scores in compassion satisfaction, in burnout and secondary traumatic stress

    Cluster 3: Low score in compassion satisfaction, high scores in burnout and secondary traumatic stress

    Table 1

    Table 2

    Table 3

    Table 4

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