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Original Article

Effects of Emotional Labor and Organizational Justice on Organizational Socialization of Emergency Room Nurses

Sung Ran Joe1, Eun Kyung Lee2
Journal of Korean Academy of Nursing Administration 2017;23(4):397-405.
Published online: September 30, 2017

1Daegu Catholic University Medical Center, Korea.

2College of Nursing · The Research Institute of Nursing Science, Daegu Catholic University, Korea.

Corresponding author: Lee, Eun Kyung. College of Nursing, Daegu Catholic University, 33 Duryugongwon-ro, 17-gil, Nam-gu, Daegu 42472, Korea. Tel: +82-53-650-4824, Fax: +82-53-604-1587, leeek@cu.ac.kr
• Received: June 5, 2017   • Revised: August 22, 2017   • Accepted: August 25, 2017

Copyright © 2017 Korean Academy of Nursing Administration

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

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  • Purpose
    The purpose of this study was to examine the effects of emotional labor and organizational justice on organizational socialization of emergency room nurses.
  • Methods
    This study was done over a 4 month period, with 185 emergency room nurses from general and tertiary hospitals in 2 regions of Korea. The nurses completed self-report questionnaires from August 20 to September 30, 2015. The data from the self-report questionnaires were analyzed using descriptive statistics, independent t-test, one way ANOVA, Pearson correlation coefficients, and Hierachial multiple regression analysis with the IBM SPSS 21.0 program.
  • Results
    The significant predictors of organizational socialization for the emergency room nurses were procedural justice (β=.38), emotional labor (β=.−23) and distributive justice (β=.19). These variables explained 54% of the variance in organizational socialization of emergency room nurses.
  • Conclusion
    The results indicate that it is necessary to formulate a plan for enhancing procedural justice and distributive justice, and for decreasing emotional labor.
  • Key Words: Emergencies; Nurses; Emotions; Organizations; Socialization

This article is a revision of the first author's master's thesis from Daegu Catholic University.

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Table 1

Differences in Organizational Socialization according to General Characteristics of the Participants (N=185)

jkana-23-397-i001.jpg
Table 2

Degrees of Emotional Labor, Organizational Justice and Organizational Socialization of Participants (N=185)

jkana-23-397-i002.jpg
Table 3

Correlations among Emotional Labor, Organizational Justice and Organizational Socialization of Participants (N=185)

jkana-23-397-i003.jpg
Table 4

Hierarchial Multiple Regression for Organizational Socialization of Participants (N=185)

jkana-23-397-i004.jpg

*Dummy variables: gender (0=man, 1=woman), type of hospital (0=general hospital, 1=tertiary hospital).

Figure & Data

References

    Citations

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    Effects of Emotional Labor and Organizational Justice on Organizational Socialization of Emergency Room Nurses
    J Korean Acad Nurs Adm. 2017;23(4):397-405.   Published online September 30, 2017
    DOI: https://doi.org/10.11111/jkana.2017.23.4.397
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    Effects of Emotional Labor and Organizational Justice on Organizational Socialization of Emergency Room Nurses
    J Korean Acad Nurs Adm. 2017;23(4):397-405.   Published online September 30, 2017
    DOI: https://doi.org/10.11111/jkana.2017.23.4.397
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    Related articles

    Effects of Emotional Labor and Organizational Justice on Organizational Socialization of Emergency Room Nurses
    Effects of Emotional Labor and Organizational Justice on Organizational Socialization of Emergency Room Nurses

    Differences in Organizational Socialization according to General Characteristics of the Participants (N=185)

    Degrees of Emotional Labor, Organizational Justice and Organizational Socialization of Participants (N=185)

    Correlations among Emotional Labor, Organizational Justice and Organizational Socialization of Participants (N=185)

    Hierarchial Multiple Regression for Organizational Socialization of Participants (N=185)

    *Dummy variables: gender (0=man, 1=woman), type of hospital (0=general hospital, 1=tertiary hospital).
    Table 1 Differences in Organizational Socialization according to General Characteristics of the Participants (N=185)

    Table 2 Degrees of Emotional Labor, Organizational Justice and Organizational Socialization of Participants (N=185)

    Table 3 Correlations among Emotional Labor, Organizational Justice and Organizational Socialization of Participants (N=185)

    Table 4 Hierarchial Multiple Regression for Organizational Socialization of Participants (N=185)

    *Dummy variables: gender (0=man, 1=woman), type of hospital (0=general hospital, 1=tertiary hospital).

    Table 1

    Table 2

    Table 3

    Table 4

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