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Original Article

Influences of Burnout, Emotional labor, and Positive Psychological Capital on Job Satisfaction of Nurses

Soo Young Jun
Journal of Korean Academy of Nursing Administration 2017;23(2):201-210.
Published online: March 31, 2017

Graduate School of Kyungpook National University · Kangdong Hospital, Korea.

Corresponding author: Jun, Soo Young. Graduate School of Kyungpook National University, 680 Gukchaebosang-ro, Jung-gu, Daegu 41944, Korea. Tel: +82-53-420-4926, Fax: +82-53-421-2758, sy0340@naver.com
• Received: February 12, 2017   • Revised: March 14, 2017   • Accepted: March 15, 2017

Copyright © 2017 Korean Academy of Nursing Administration

This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

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  • Purpose
    The purpose of this study was to understand job satisfaction, burnout, emotional labor and positive psychological capital and to identify the factors that influence on job satisfaction in the hospital nurses.
  • Methods
    This study was conducted through a survey of 274 nurses at two hospitals in the D city, Korea. Data were collected in September 7 to September 23, 2016 using structured questionnaires which included general characteristics, burnout, job satisfaction, positive psychological capital and emotional labor. Data were analyzed using descriptive statistics, ANOVA, and stepwise multiple regression test with SPSS/WIN 22.0.
  • Results
    The score for job satisfaction was 3.03 out of 5. Job satisfaction was significantly correlated with burnout, emotional labor and positive psychological capital. The factors influencing job satisfaction were age, burnout, emotional labor and positive psychological capital. The predict variables accounted for 37.5% of job satisfaction.
  • Conclusion
    The results of this study show that factors influencing job satisfaction are burnout, emotional labor and positive psychological capital. Therefore, it is necessary to develop intervention programs to improve job satisfaction of nurses for emotional labor reduction and positive psychological capital improvement.
  • Key Words: Job satisfaction; Burnout; Emotional labor; Positive psychological capital; Nurse
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Table 1

Job Satisfaction according to General Characteristics (N=274)

jkana-23-201-i001.jpg

a,b,c,d,e=Scheffé test.

Table 2

Levels of Emotional Labor, Job Burnout, Job Satisfaction and Positive Psychological Capital of Participants (N=274)

jkana-23-201-i002.jpg
Table 3

Relationship of Job Satisfaction, Burnout, Emotional Labor, and Positive Psychological Capital (N=274)

jkana-23-201-i003.jpg

*p<.01.

Table 4

The Influence Burnout, Emotional Labor and Positive Psychological Capital of on Job Satisfaction

jkana-23-201-i004.jpg

Figure & Data

References

    Citations

    Citations to this article as recorded by  
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    • Positive Psychological Capital Mediates the Association between Burnout and Nursing Performance Outcomes among Hospital Nurses
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    • Emotional labor strategies and job burnout in preschool teachers: Psychological capital as a mediator and moderator
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      Work.2019; 63(3): 335.     CrossRef
    • The influence of nursing care integration services on nurses’ work satisfaction and quality of nursing care
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      Journal of Nursing Management.2018; 26(8): 1024.     CrossRef

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    J Korean Acad Nurs Adm. 2017;23(2):201-210.   Published online March 31, 2017
    DOI: https://doi.org/10.11111/jkana.2017.23.2.201
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    Influences of Burnout, Emotional labor, and Positive Psychological Capital on Job Satisfaction of Nurses
    J Korean Acad Nurs Adm. 2017;23(2):201-210.   Published online March 31, 2017
    DOI: https://doi.org/10.11111/jkana.2017.23.2.201
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    Related articles

    Influences of Burnout, Emotional labor, and Positive Psychological Capital on Job Satisfaction of Nurses
    Influences of Burnout, Emotional labor, and Positive Psychological Capital on Job Satisfaction of Nurses

    Job Satisfaction according to General Characteristics (N=274)

    a,b,c,d,e=Scheffé test.

    Levels of Emotional Labor, Job Burnout, Job Satisfaction and Positive Psychological Capital of Participants (N=274)

    Relationship of Job Satisfaction, Burnout, Emotional Labor, and Positive Psychological Capital (N=274)

    *p<.01.

    The Influence Burnout, Emotional Labor and Positive Psychological Capital of on Job Satisfaction
    Table 1 Job Satisfaction according to General Characteristics (N=274)

    a,b,c,d,e=Scheffé test.

    Table 2 Levels of Emotional Labor, Job Burnout, Job Satisfaction and Positive Psychological Capital of Participants (N=274)

    Table 3 Relationship of Job Satisfaction, Burnout, Emotional Labor, and Positive Psychological Capital (N=274)

    *p<.01.

    Table 4 The Influence Burnout, Emotional Labor and Positive Psychological Capital of on Job Satisfaction

    Table 1

    Table 2

    Table 3

    Table 4

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