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Original Article

Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses

Kyeong Hwa Kang1, Yong Hee Han2, Soo Jin Kang3
Journal of Korean Academy of Nursing Administration 2012;18(1):13-22.
Published online: March 31, 2012

1Associate Professor, Division of Nursing, Hallym University, Korea.

2Director, Department of Nursing, Hallym University Hospital, Korea.

3Full-time Lecturer, Department of Nursing, Daegu University, Korea.

Correspondence: Kang, Soo Jin. Department of Nursing, Daegu University zip 705-714, Daemyeong 3-dong, Nam-gu, Daegu, Korea. Tel: 82-53-650-8393, Fax: 82-53-650-8399, kangsj@daegu.ac.kr
• Received: October 15, 2011   • Revised: December 26, 2011   • Accepted: February 2, 2012

Copyright © 2012 Korean Academy of Nursing Administration

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  • Purpose
    This study was done to analyze the relationship between organizational communication satisfaction and organizational commitment among hospital nurses.
  • Method
    A survey was conducted with 647 nurses who were working in 24 hospitals in Korea. Data were collected during August 2010. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and multiple regression.
  • Results
    The mean level of organizational communication satisfaction was 3.15 (min 1.88 -max 4.88) and the mean level of organizational commitment was 3.21 (min 1.33 - max 4.83). There was a statistically significant correlation between organizational communication satisfaction and organizational commitment (r=. 655). According to analysis of the impact of the subconstructions of organizational communication satisfaction on organizational commitment, the following factors had significant influence on organizational communication satisfaction: vertical communication, communication media, and organizational climate.
  • Conclusion
    These findings showed that communication satisfaction was the most important factor for nurses' organizational commitment. Therefore, there is a need to develop communication strategies and skills for hospital nurses to increase the level of communication satisfaction.
  • Key Words: Organizational commitment; Communication satisfaction
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Table 1
General Characteristics of the Participants (N=647)
jkana-18-13-i001.jpg

*ICU=Intensive Care Unit, OR=Operation Room

Table 2
Descriptive Statistics for Communication Satisfaction and Organizational Committment (N=647)
jkana-18-13-i002.jpg
Table 3
Organizational Commitment by General Characteristics (n=647)
jkana-18-13-i003.jpg

Abbreviations: ICU=intensive care unit ; OR=operating room; OBGY= obstetrics gynecology; OPD=out patient department ;

Post hoc: Scheffe , *p<.05, **p<.01, ***p<.001

Table 4
Correlation Between Nurses' Communication and Organizational Commitment (N=647)
jkana-18-13-i004.jpg

*p < .001

Table 5
Regression Analysis for Organizational Commitment (n=647)
jkana-18-13-i005.jpg

a : Reference Category, *p<.05, **p<.01, ***p<.001

Figure & Data

References

    Citations

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    J Korean Acad Nurs Adm. 2012;18(1):13-22.   Published online March 31, 2012
    DOI: https://doi.org/10.11111/jkana.2012.18.1.13
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    Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses
    J Korean Acad Nurs Adm. 2012;18(1):13-22.   Published online March 31, 2012
    DOI: https://doi.org/10.11111/jkana.2012.18.1.13
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    Related articles

    Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses
    Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses

    General Characteristics of the Participants (N=647)

    *ICU=Intensive Care Unit, OR=Operation Room

    Descriptive Statistics for Communication Satisfaction and Organizational Committment (N=647)

    Organizational Commitment by General Characteristics (n=647)

    Abbreviations: ICU=intensive care unit ; OR=operating room; OBGY= obstetrics gynecology; OPD=out patient department ;

    Post hoc: Scheffe , *p<.05, **p<.01, ***p<.001

    Correlation Between Nurses' Communication and Organizational Commitment (N=647)

    *p < .001

    Regression Analysis for Organizational Commitment (n=647)

    a : Reference Category, *p<.05, **p<.01, ***p<.001
    Table 1 General Characteristics of the Participants (N=647)

    *ICU=Intensive Care Unit, OR=Operation Room

    Table 2 Descriptive Statistics for Communication Satisfaction and Organizational Committment (N=647)

    Table 3 Organizational Commitment by General Characteristics (n=647)

    Abbreviations: ICU=intensive care unit ; OR=operating room; OBGY= obstetrics gynecology; OPD=out patient department ;

    Post hoc: Scheffe , *p<.05, **p<.01, ***p<.001

    Table 4 Correlation Between Nurses' Communication and Organizational Commitment (N=647)

    *p < .001

    Table 5 Regression Analysis for Organizational Commitment (n=647)

    a : Reference Category, *p<.05, **p<.01, ***p<.001

    Table 1

    Table 2

    Table 3

    Table 4

    Table 5

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