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Original Article

Foreign Residents' Experience of Korean Health Care Services

Byoung-Sook Lee1, Ick-Keun Oh2, Eun-Mi Lee3
Journal of Korean Academy of Nursing Administration 2011;17(2):226-237.
Published online: June 30, 2011

1Professor, College of Nursing, Keimyung University, Korea.

2Professor, Department of Tourism Management, Keimyung University, Korea.

3Department of Tourism Management, Keimyung University. Korea.

Correspondence: Lee, Byoung-Sook. College of Nursing, Keimyung University, 1000 Sindang-dong, Dalseo-Gu, Daegu 704-701, Korea. Tel: 82-53-580-3908, C.P.: 82-10-2585-6013, Fax: 82-53-580-3916, lbs@kmu.ac.kr
• Received: May 16, 2011   • Revised: June 13, 2011   • Accepted: June 20, 2011

Copyright © 2011 Korean Academy of Nursing Administration

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  • Purpose
    This study was done to identify the experience of health care services by foreign residents in Korea.
  • Method
    Participants were 12 foreigners from China, North America, and Japan. Qualitative data were collected using three focus group interviews and analyzed with qualitative content analysis.
  • Results
    The participants' experience of health services was categorized as 21 sub-categories, 11 categories and three main categories. The main categories were 'Quality of health care', 'Health care personnel', and 'Health care system and infrastructure'. The main category of 'Quality of health care' included three categories, 'Health care personnel' included another four categories, and 'Health care system and infrastructure' included the remaining four categories. The participants reported positive experiences such as favorable feelings and satisfaction particularly, with the high quality of health care but also negative experiences such as apprehension, distrust, difficulties, and inconvenience in the health care service in Korea.
  • Conclusions
    The results of this study can be helpful in the development of strategies to improve health care services for foreigners by providing fundamental information about the foreign residents' experience of health care services in Korea from their perspectives.
  • Key Words: Health care service; Foreigner
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Table 1
The experience of health care services by participants
jkana-17-226-i001.jpg

Figure & Data

References

    Citations

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    DOI: https://doi.org/10.11111/jkana.2011.17.2.226
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    Foreign Residents' Experience of Korean Health Care Services
    J Korean Acad Nurs Adm. 2011;17(2):226-237.   Published online June 30, 2011
    DOI: https://doi.org/10.11111/jkana.2011.17.2.226
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