• KANAD
  • Contact us
  • E-Submission

J Korean Acad Nurs Adm : Journal of Korean Academy of Nursing Administration

OPEN ACCESS
mobile search button mobile menu button
Search
Advanced Search
ABOUT
BROWSE ARTICLES
EDITORIAL POLICY
FOR CONTRIBUTORS

Articles

Page Path

Original Article

Foreign Residents' Experience of Korean Health Care Services

Byoung-Sook Lee1, Ick-Keun Oh2, Eun-Mi Lee3
Journal of Korean Academy of Nursing Administration 2011;17(2):226-237.
Published online: June 30, 2011

1Professor, College of Nursing, Keimyung University, Korea.

2Professor, Department of Tourism Management, Keimyung University, Korea.

3Department of Tourism Management, Keimyung University. Korea.

Correspondence: Lee, Byoung-Sook. College of Nursing, Keimyung University, 1000 Sindang-dong, Dalseo-Gu, Daegu 704-701, Korea. Tel: 82-53-580-3908, C.P.: 82-10-2585-6013, Fax: 82-53-580-3916, lbs@kmu.ac.kr
• Received: May 16, 2011   • Revised: June 13, 2011   • Accepted: June 20, 2011

Copyright © 2011 Korean Academy of Nursing Administration

  • 21 Views
  • 0 Download
  • 20 Crossref
prev next

Full Article

Download PDF Download PDF
  • Purpose
    This study was done to identify the experience of health care services by foreign residents in Korea.
  • Method
    Participants were 12 foreigners from China, North America, and Japan. Qualitative data were collected using three focus group interviews and analyzed with qualitative content analysis.
  • Results
    The participants' experience of health services was categorized as 21 sub-categories, 11 categories and three main categories. The main categories were 'Quality of health care', 'Health care personnel', and 'Health care system and infrastructure'. The main category of 'Quality of health care' included three categories, 'Health care personnel' included another four categories, and 'Health care system and infrastructure' included the remaining four categories. The participants reported positive experiences such as favorable feelings and satisfaction particularly, with the high quality of health care but also negative experiences such as apprehension, distrust, difficulties, and inconvenience in the health care service in Korea.
  • Conclusions
    The results of this study can be helpful in the development of strategies to improve health care services for foreigners by providing fundamental information about the foreign residents' experience of health care services in Korea from their perspectives.
  • Key Words: Health care service; Foreigner
  • 1. Cavanagh S. Content analysis: concept, methods and applications. Nurse Res. 1997;4(3):5-16.
  • 2. Elo S, Kyngäs H. The qualitative content analysis process. J Adv Nurs. 2008;62(1):107-115.
  • 3. Graneheim UH, Lundman B. Qualitative content analysis in nursing research: Concepts, procedures, and measures to achieve trustworthiness. Nurse Educ Today. 2004;24(2):105-112.
  • 4. Grbich C. Qualitative research in health: An introduction. 1999;London, SAGE Publications.
  • 5. Hertzman-Miller R, Dawiskiba M, Frank C. Immigrants' experience with publicly funded private health insurance. N Engl J Med. 2010;363(6):598.
  • 6. Hsieh H, Shannon SI. Three approaches to qualitative content analysis. Qual Health Res. 2005;15(9):1277-1288.
  • 7. Jang YS, Shin CN. A study of characteristics of patients at an international clinic of a university hospital. Korean Public Health Res. 2005;31(1):46-54.
  • 8. Ju SM. The characteristics and medical utilization of migrant workers. Korean J Occup Health Nurs. 1998;7(2):164-176.
  • 9. Kim AR. Evaluation of the health status of migrant workers. 1996;Daegu, Kyungpook National University. Unpublished master's thesis.
  • 10. Kim SJ, Kim HJ, Lee KJ, Lee SO. Research methodology of focus group. 1999;Seoul, Hyunmoonsa.
  • 11. Kim JS. Survey of services provided by non-governmental organizations for foreign workers. Korean Public Health Res. 2004;30(1):24-35.
  • 12. Koh CK, Koh SK. Married female migrants' experiences of health care services. J Korean Acad Soc Nurs Educ. 2009;15(1):89-99.
  • 13. Kong GS. Medical utilization by foreigners in Korea. 2000;Seoul, Yonsei University. Unpublished master's thesis.
  • 14. Korea National Tourism Organization. Annual Report on Tourism Trend. 2009;Retrieved Jan.19, 2010. from http://www.korea.kr/expdoc/viewDocument.req?id=22889&call_from=extlink
  • 15. Messias DK, Rubio M. Immigration and health. Annu Rev Nurs Res. 2004;22:101-134.
  • 16. Ministry of Public Administration and Security. The present status of foreign citizen of local governments. 2009;Retrieved January 20, 2010. from https://naver.nanet.go.kr/dl/CommonView.php?u=Q955skOf9aH8IqtuXbmzhAVnjbtDy7Zq0UxUsvqW%2BWxpeNRgGLnn508V7MnOYR6Nd0QDUcaGIGPw7Yl11smJnw%3D%3D
  • 17. Morgan D. Focus groups as qualitative research. 1997;New York, Sage Publication Inc.
  • 18. Muhn OR. Health systems in developed countries. J Korean Soc Hosp Pharm. 1994;11(2):81-89.
  • 19. Oxman-Martinez J, Hanley J, Lach L, Khanlou N, Weerasinghe S, Agnew V. Intersection of Canadian policy parameters affecting women with precarious immigration status: A baseline for understanding barriers to health. J Immigr Health. 2005;7(4):247-258.
  • 20. Ponce N, Nordyke RJ, Hirota S. Uninsured Working Immigrants: A View from a California County. J Immigr Health. 2005;7(1):45-53.
  • 21. Ruppen W, Bandschapp O, Urwyler A. Language difficulties in outpatients and their impact on a chronic pain unit in Northwest Switzerland. Swiss Med Wkly. 2010;140(17-18):260-264.
  • 22. Shin KL, Jang YJ, Kim YK, Lee KJ, Choi MM, Kim HY. Qualitative research methodology: Focus group. 2004;Seoul, Hyunmoonsa.
  • 23. Shin H, Song H, Kim J, Probst JC. Insurance, acculturation, and health service utilization among Korean-Americans. J Immigr Health. 2005;7(2):65-74.
  • 24. Statistics Korea. Annual report on international migration. 2009;Retrieved January 20, 2010. from http://cafe.naver.com/multiculturefamily.cafe?iframe_url=/ArticleRead.nhn%3Farticleid=4662
  • 25. Wang S. Comparative study of hospital service quality, loyalty and patient satisfaction between Korean and Chinese hospitals. 2009;Seoul, Sejong University. Unpublished master's thesis.
  • 26. Yoon YR. University hospitals and foreign hospitals when the medical treatment market is opened in Korea: an example of a university hospital in Seoul. 2003;Seoul, Yonsei University. Unpublished master's thesis.
  • 27. Yeo S. Language barriers and access to care. Annu Rev Nurs Res. 2004;22:59-73.
  • 28. Yeo OS. A study on the medical service increment for the foreign laborers. 2003;Seoul, Dongguk University. Unpublished master's thesis.
Table 1
The experience of health care services by participants
jkana-17-226-i001.jpg

Figure & Data

References

    Citations

    Citations to this article as recorded by  
    • Experiences in Healthcare Management among International Students Living in Korea
      Jiwon Kim, Su Mi Oh, Do-Young Lee
      Journal of Korean Academy of Fundamentals of Nursing.2025; 32(1): 45.     CrossRef
    • Healthcare utilization among foreign beneficiaries of the National Health Insurance program in Korea
      Juhyang Lee, Haryeom Ghang
      BMC Health Services Research.2024;[Epub]     CrossRef
    • Factors Influencing Satisfaction with Medical Institutions according to Health Condition and Medical Use Condition of Single Elderly Households in Rural Areas: Using the Results of Survey on Rural Well-being 2021
      Min U Lee, Gi Chun Seo, Eun-Jung Hong
      The Korean Journal of Community Living Science.2023; 34(3): 457.     CrossRef
    • Effects of health literacy competencies on patient-centered care among nurses
      Yaki Yang
      BMC Health Services Research.2022;[Epub]     CrossRef
    • Public Health Center Service Experiences and Needs among Immigrant Women in South Korea
      Duckhee Chae, Hyunlye Kim, Minjeong Seo, Keiko Asami, Ardith Doorenbos
      Journal of Korean Academy of Community Health Nursing.2022; 33(4): 385.     CrossRef
    • Comparative analysis of cardio-cerebrovascular complications in immigrants and native-born Koreans with diabetes: Risk factors and perspectives
      Hyemin Cho, Sohyun Jeoung, Cinoo Kang, Sunmee Jang, Chaisiri Angkurawaranon
      PLOS ONE.2022; 17(4): e0263046.     CrossRef
    • Nonverbal Communication of Symptoms: Visualization and Cognition of Symptom Pictograms on User Comprehension
      Qi Wang, Yesel Jun, Hyunju Lee
      Archives of Design Research.2022; 35(2): 7.     CrossRef
    • CULTURAL COMPETENCE LEVEL, ITS IMPORTANCE, AND EDUCATIONAL NEEDS FOR CULTURAL COMPETENCE AMONG NURSES CARING FOR FOREIGNERS IN KOREA
      Nageong KIM, M. N., Dong-Hee KIM, Jungha PARK
      Humanities & Social Sciences Reviews.2019; 7(5): 286.     CrossRef
    • The Effects of Korean Medical Service Quality and Satisfaction on Revisit Intention of the United Arab Emirates Government Sponsored Patients
      Seoyoung Lee, Eun-Kyung Kim
      Asian Nursing Research.2017; 11(2): 142.     CrossRef
    • Caring Experiences of the Nurses Caring for Foreign Inpatients of non-English Speaking
      Hye-Young Jang, Eun Lee
      Journal of the Korea Academia-Industrial cooperation Society.2016; 17(12): 415.     CrossRef
    • An Integrative Review on Family-Centered Rounds for Hospitalized Children Caring
      Mihae Im, Jina Oh
      Child Health Nursing Research.2016; 22(2): 107.     CrossRef
    • Development of test for Korean functional health literacy in dentistry
      Hyun-Kyung Kim, Hie-Jin Noh, Im-Hee Jung, Won-Gyun Chung, Yun Lee, So-Jung Mun, Hyun-Sun Jeon, Sun-Young Han, Eun-Hee Choi, Jun-Sung Ki, Min-Ji Koo, Ju-Hui Jeong
      Journal of Korean society of Dental Hygiene.2016; 16(3): 355.     CrossRef
    • Effects of a Multicultural Course on the Multicultural Acceptability and Competency of Nursing Students
      Myeong Jeong Chae, Jin-il Kim, Jin Hee Lee
      The Journal of Korean Academic Society of Nursing Education.2015; 21(3): 373.     CrossRef
    • Nurses' Prejudice toward Foreigners: Focus Group Interviews
      Kyoung A Nam, Seongmi Moon
      The Korean Journal of Rehabilitation Nursing.2015; 18(1): 57.     CrossRef
    • Effects of Multicultural understanding subject on the Empathy and Multicultural Attitude of Nursing Student
      Hyw-Young Hwang, Yeol-Eo Chyn, Jung Hur
      Journal of the Korea Academia-Industrial cooperation Society.2015; 16(1): 106.     CrossRef
    • A Comparison Study using Mixed Methods on Foreign Residents' Satisfaction with Korean Health Care Services
      Keum Soon Kim, Jung Won Ahn, Jin A Kim, Hee Jung Kim
      Journal of Korean Academy of Nursing.2014; 44(1): 86.     CrossRef
    • Employment Experiences of Nurses Caring for Foreign Patients
      Hyoung-Sook Park, Su-Jung Ha, Jung-Ha Park, Ji-Hyoung Yu, Sang-Hwa Lee
      Journal of Korean Academy of Nursing Administration.2014; 20(3): 281.     CrossRef
    • Analysis of Prejudice Toward Foreigners by Nurses and Physicians in Korea
      Kyoung A Nam, Geum Hee Jeong
      Journal of Korean Public Health Nursing.2013; 27(3): 437.     CrossRef
    • Factors Influencing Level of Health Literacy of Migrant Workers in Korea
      Jung Mi Lee, Eunjoo Lee
      Journal of Korean Academy of Fundamentals of Nursing.2013; 20(3): 269.     CrossRef
    • Key Elements for the Improvement of Healthcare Services for Foreigners in Korea: A Delphi Study
      Hyeonhee Lee, Byoungsook Lee
      Journal of Korean Academy of Nursing Administration.2012; 18(2): 137.     CrossRef

    Download Citation

    Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.

    Format:

    Include:

    Foreign Residents' Experience of Korean Health Care Services
    J Korean Acad Nurs Adm. 2011;17(2):226-237.   Published online June 30, 2011
    DOI: https://doi.org/10.11111/jkana.2011.17.2.226
    Download Citation
    Download a citation file in RIS format that can be imported by all major citation management software, including EndNote, ProCite, RefWorks, and Reference Manager.
    Format:
    • RIS — For EndNote, ProCite, RefWorks, and most other reference management software
    • BibTeX — For JabRef, BibDesk, and other BibTeX-specific software
    Include:
    • Citation for the content below
    Foreign Residents' Experience of Korean Health Care Services
    J Korean Acad Nurs Adm. 2011;17(2):226-237.   Published online June 30, 2011
    DOI: https://doi.org/10.11111/jkana.2011.17.2.226
    Close

    Related articles

    Foreign Residents' Experience of Korean Health Care Services
    Foreign Residents' Experience of Korean Health Care Services

    The experience of health care services by participants
    Table 1 The experience of health care services by participants

    Table 1

    J Korean Acad Nurs Adm : Journal of Korean Academy of Nursing Administration

    ABOUT

    BROWSE ARTICLES 

    EDITORIAL POLICY

    FOR CONTRIBUTORS  

    © Korean Academy of Nursing Administration.
    TOP