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"Emotional Intelligence"

Original Articles
Purpose
To identify the mediating effect of the communication competence on the relationship between emotional intelligence and nursing managerial competence among experienced nurses.
Methods
A total of 186 nurses with more than 10 years of experience working in six general hospitals participated. Data were collected using a selfreported questionnaire and analyzed using SPSS Statistics ver. 23.0 and SPSS Process Macro for descriptive statistics, independent t-test, one-way analysis of variance (ANOVA), Scheffé test, Pearson’s correlation coefficient, multiple regression analysis, and bootstrapping method.
Results
Nursing managerial competence was significantly associated with emotional intelligence (r=.32, p<.001) and communication competence (r=.42, p<.001). Additionally, communication competence had a complete mediating effect on the relationship between emotional intelligence and nursing managerial competence (indirect effect=0.45, boot SE=0.11, 95% boot CI=[0.25, 0.67]).
Conclusion
Strategies for enhancing the experienced nurses’ nursing managerial competence should be considered to improve communication competence as well as emotional intelligence and develop nursing managerial competency-related education programs by career stages. In particular, the nursing management competency-related education should focus on improving human resource management and planning competences.

Citations

Citations to this article as recorded by  
  • Factors influencing delirium nursing competency among nurses in integrated nursing care wards in South Korea: a cross-sectional study
    Jeeyoung Yeon, Gisoo Shin
    Journal of Korean Biological Nursing Science.2025; 27(2): 256.     CrossRef
  • Factors Impacting on Nurse Unit Managers’ Knowledge and Ability Importance of Managerial Competencies
    Jihae Lee, Miyoung Kim
    Journal of Korean Academy of Nursing Administration.2024; 30(4): 428.     CrossRef
  • Factors Influencing Depression Among Nurses in General Hospitals During the COVID-19 Pandemic: Focus on Job Demands, Post-traumatic Stress, and Social and Organizational Support
    Si Hyun Baek, Jeong-Hee Kim
    Journal of Korean Academy of Nursing Administration.2024; 30(3): 306.     CrossRef
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Purpose
A descriptive survey-based study was undertaken to determine how emotional intelligence mediates the relationship between social support and resilience by clinical nurses, thereby providing primary data for improving resilience.
Methods
This study involved a descriptive survey of 202 nurses working in four general hospitals. Using SPSS/WIN 26.0, frequency analysis, descriptive statistics, and multiple regression analyses were conducted.
Results
Social support had a statistically significant positive correlation with emotional intelligence (β=.49, p<.001) and resilience (β=.47, p<.001). Emotional intelligence showed a statistically significant positive correlation with resilience (β=.66, p<.001). Emotional intelligence was found to have a partial mediation effect on the relationship between social support and resilience (z=5.76, p<.001).
Conclusion
The study also discovered that social support and emotional intelligence are factors influencing clinical nurses' resilience. Furthermore, it evident that emotional intelligence has a partial mediating effect on the relationship between social support and resilience. Therefore, it is necessary to consider nurses’ emotional intelligence at the individual level to effectively improve resilience through social support.

Citations

Citations to this article as recorded by  
  • Effects of Job Stress, Social Support, and Infection Control Fatigue on Professional Quality of Life among Nurses in Designated COVID-19 Hospitals
    Minyoung Shin, Woojoung Joung
    Journal of Korean Academy of Nursing Administration.2023; 29(5): 603.     CrossRef
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Structural Equation Modeling of Nurses’ Turnover Intention Based on Affective Events Theory
Eun Ha Choi, Eun Gyung Kim
J Korean Acad Nurs Adm 2021;27(5):399-409.   Published online December 31, 2021
DOI: https://doi.org/10.11111/jkana.2021.27.5.399
Purpose
This study aimed to construct and test a hypothetical model of turnover intention for clinical nurses based on affective events theory. Methods: Data were collected from 375 clinical nurses working in an advanced general hospital. The exogenous variable of the hypothetical model was emotional labor, and the endogenous variables were negative emotional events, emotional intelligence, positive affect, organizational commitment, and turnover intention. Data were analyzed using the SPSS/WIN 23.0, and AMOS 22.0. Results: The final modified model demonstrated a good fit. This model explained 70.6% of the variance in the turnover intention of clinical nurses. The statistically significant explanatory factors for turnover intention were emotional labor, negative emotional events and organizational commitment. As for the significant pathway affecting nurses’ turnover intention, emotional labor showed a decreasing effect on turnover intention and was mediated by emotional intelligence, positive affect, and organizational commitment (B=-.33, p=.002). Emotional labor showed a decreasing effect on turnover intention through organizational commitment (B=-.40, p=.006). Conclusion: Various opportunities for education and multiple-approach institutional support must be provided to nurses to increase their vocation about the profession, emotional intelligence, positive affect, and organizational commitment.
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Influence of Emotional Intelligence and Professional Self-concept on Compassion Competence in Psychiatric Nurses
Hye Suk Im, Won Hee Jun
J Korean Acad Nurs Adm 2021;27(4):259-269.   Published online September 30, 2021
DOI: https://doi.org/10.11111/jkana.2021.27.4.259
Purpose
The purpose of this study was to investigate the influence of emotional intelligence, and professional self-concept on compassion competence in psychiatric nurses. Methods: Participants were 180 psychiatric nurses working on psychiatric wards in university hospitals and psychiatry specialized hospitals. Data analysis was performed using stepwise multiple regression with SPSS/Win 24.0. Results: Compassion competence significantly differed by age (F=3.31, p=.021), marital status (F=4.12,p=.017), educational background (F=5.46, p=.005), clinical career (F=6.26, p=.002), type of duty (t=-3.01, p=.003), salary (F=3.48, p=.033), current position (F=4.66, p=.011), qualification (t=-2.23, p=.023), compassion education experience (t=3.32, p=.001) and workplace (t=-2.46, p=.015). The compassion competence of psychiatric nurses was positively correlated with professional self-concept (r=.57, p<.001) and emotional intelligence (r=.63, p<.001). The significant predictors of compassion competence were self-emotion appraisal (β=.30, p<.001), professional practice (β=.21, p=.007), use of emotion (β=.19, p=.020), clinical career (β=.18, p=.003), workplace (β=.15, p=.010), communication (β=.12, p=.034) and compassion education experience (β=.11, p=.044). The explanatory power of these factors was 48% of the variance. Conclusion: In order to enhance the compassion competence of psychiatric nurses, it is important to improve emotional intelligence and strengthen professional self-concept. Political efforts of organizations supporting compassionate nursing practice are also necessary.

Citations

Citations to this article as recorded by  
  • The Mediating Effect of Professional Values on the Relationship Between Self-Leadership and Compassion Competence of Community Mental Health Nurses
    Hye Young Kim, Won Hee Jun
    Western Journal of Nursing Research.2024; 46(7): 501.     CrossRef
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Purpose
The purpose of this study was to identify the effects of organizational justice, organizational culture and emotional intelligence on intention to stay in reemployed nurses. Methods: Data were collected from 154 reemployed nurses working in the two university hospitals located in G Province. Data were analyzed using t-test, ANOVA, Pearson’s Correlation Coefficient and Multiple Regression Analysis with SPSS/WIN 25.0. Results: Factors influencing intention to stay in the participants were period willing to stay (β=.36, p<.001), emotional intelligence (β=.35, p<.001), career break (β=.16, p=.015), organizational justice (β=.14, p=.046). The total explanatory power was 31%. Conclusion: In this study, organizational justice, emotional intelligence, career interruption, period willing to stay were found to be influential factors affecting intention to stay in reemployed nurses. A systematic intervention program for emotional intelligence is needed to increase the intention of retention in reemployed nurses. Further, human resource managers and specialists should consider organizational justice when designing the talent retention strategies.

Citations

Citations to this article as recorded by  
  • Influence of Nurses' Moral Distress and Ethical Nursing Competence on Retention Intention
    Ji-Hyun Choi, Mi-Jin Byun, Thi Ninh Do
    Journal of Korean Academy of Nursing Administration.2025; 31(1): 36.     CrossRef
  • Effects of Professional Self-concept and Nursing Organizational Culture on Intention of Retention of Middle-aged Nurses
    Jinju Kim, Yeongmi Ha
    Journal of Korean Academy of Nursing Administration.2024; 30(2): 130.     CrossRef
  • The Influence of Transformational Leadership and Organizational Justice on Intention to Stay with Mediated Work Engagement
    Gregorius Deri Saputra, Giriati, Hasanudin, Ahmad Shalahuddin
    Ilomata International Journal of Management.2024; 6(2): 539.     CrossRef
  • Exploring research trends in nursing organizational culture using topic modeling
    Eun-Jun Park, Chan Sook Park
    The Journal of Korean Academic Society of Nursing Education.2024; 30(4): 371.     CrossRef
  • Factors Influencing Clinical Nurses’ Perception of Structural and Content Career Plateau
    Ji Hye Kim, Ji Yun Lee
    Journal of Korean Academy of Nursing.2024; 54(4): 534.     CrossRef
  • The Effect of Work Value, Psychological Ownership and Nursing Working Environment on Intention of Retention in Hospital Nurses
    Ji Hey Kim, Yoon Ju Cho, So Eun Jang
    Journal of Korean Critical Care Nursing.2023; 16(3): 62.     CrossRef
  • The impact of organizational justice on intention to stay: The mediating role of organizational commitment
    Shatha Mahfouz, Mutia Sobihah Abd Halim, Ayu Suriawaty Bahkia, Noryati Alias
    Corporate Governance and Organizational Behavior Review.2022; 6(1): 139.     CrossRef
  • Workplace spirituality and organizational justice in turnover intention of mental health professionals at small‐sized centres
    Eunmi Hwang, Yeojin Yi
    Journal of Nursing Management.2022; 30(1): 328.     CrossRef
  • The Factors That Affect Turnover Intention According to Clinical Experience: A Focus on Organizational Justice and Nursing Core Competency
    Hanna Choi, Sujin Shin
    International Journal of Environmental Research and Public Health.2022; 19(6): 3515.     CrossRef
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Factors Influencing Resilience in Long-term Care Hospital Nurses
Ju Hui Moon, Sook Hee Yoon
J Korean Acad Nurs Adm 2019;25(5):373-383.   Published online December 31, 2019
DOI: https://doi.org/10.11111/jkana.2019.25.5.373
PURPOSE
The purpose of this study was to investigate factors affecting the resilience of emotional intelligence, job stress coping, and organizational socialization of nurses working in long-term care hospitals.
METHODS
The participants were 153 nurses working in 8 long-term care hospitals in B city. Data were collected from February. 1 to Feb. 15, 2019 SPSS/WIN 23.0 was used for analysis with t-test, ANOVA, Scheffé test, Pearson correlation coefficients, and stepwise regression.
RESULTS
Factors influencing resilience in the participants were emotional intelligence (β=.38, p < .001), coping behavior-focusing on the positive (β=.29, p < .001), nurse motivation (β=.16, p=.006), organizational socialization (β=.17, p=.009), coping behavior-tension reduction (β=.14, p=.023). These factors contributed 54% of the total variance in resilience.
CONCLUSION
It is necessary to study emotional intelligence and hospital nurses' coping with job stress while carrying out highly emotional activities on the job and to develop a program that can enhance the resilience of the nurses to improve psychological wellbeing and verify the effects.

Citations

Citations to this article as recorded by  
  • Mediation Analysis of Emotional Intelligence on the Relationship between Social Support and Resilience by Clinical Nurses in COVID-19
    Hye-Yeon Shin, Myoung-Lyun Heo
    Journal of Korean Academy of Nursing Administration.2023; 29(3): 181.     CrossRef
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Influence of Metacognition and Emotional Intelligence on Self-leadership in Nursing Students
Myoung Sook Kim
J Korean Acad Nurs Adm 2019;25(2):146-155.   Published online March 31, 2019
DOI: https://doi.org/10.11111/jkana.2019.25.2.146
PURPOSE
This study was conducted to examine the relationship among metacognition, emotional intelligence, and self-leadership in nursing students, and to investigate factors influencing self-leadership.
METHODS
A descriptive survey design was used for this study. Participants were 216 nursing students in one university located in J-city, in South Korea. Data were collected from May 30 to June 8, 2018, and analyzed using independent t-test, one way ANOVA, Scheffé test, Pearson correlation coefficients, and stepwise multiple regression analysis with SPSS/WIN 20.0.
RESULTS
Self-leadership had significantly positive correlations with metacognition (r=.61, p<.001) and emotional intelligence (r=.61, p<.001). Significant predictors of self-leadership were metacognitive control (β=.28, p<.001), regulator of emotions (β=.25, p<.001), self-emotional appraisal (β=.17, p=.006), metacognitive knowledge (β=.15, p=.021), and perceived leadership level (low) (β=−.10, p=.043). These factors explained 49.0% of the variance.
CONCLUSION
The findings show that self-leadership should be strengthened by increasing the metacognition and emotional intelligence of nursing students.

Citations

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  • The mediating role of positive psychological capital in the relationship between metacognition and self-directed learning ability: A cross-sectional study
    SuYeong Lee, Hye-Ja Park, Soyoung Yu
    Nurse Education Today.2024; 143: 106385.     CrossRef
  • Factors associated with critical reflection competency among clinical nurse educators
    Sujin Shin, MiJi Lee, Eunmin Hong
    Teaching and Learning in Nursing.2024; 19(4): e630.     CrossRef
  • Development and effects of a high-risk pregnancy emotive role-play program for nursing students: a quasi-experimental study
    Bo Gyeong Lee, Sun-Hee Kim
    Korean Journal of Women Health Nursing.2022; 28(4): 317.     CrossRef
  • Concept Analysis of Leadership Activities in the Nursing Students
    Jeong-Soo KIM
    JOURNAL OF FISHRIES AND MARINE SCIENCES EDUCATION.2021; 33(3): 667.     CrossRef
  • Effects of Metacognition and Learning Flow on Problem Solving Ability of Nursing Students
    Mum Hee NAM, Hae Ok KIM
    JOURNAL OF FISHRIES AND MARINE SCIENCES EDUCATION.2020; 32(6): 1655.     CrossRef
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A Study on the Mediating Effect of Emotional Intelligence between Perfectionism and Burnout in Advanced Practice Nurses (APN)
Gie Ok Noh, Kyung Sook Park, Young Soon Im
J Korean Acad Nurs Adm 2016;22(2):109-118.   Published online March 31, 2016
DOI: https://doi.org/10.11111/jkana.2016.22.2.109
PURPOSE
The aim of this study was to analyze relationships between perfectionism, burnout, and emotional intelligence in APN and to identify the mediating effect of emotional intelligence on the relationship between perfectionism and burnout.
METHODS
A structured self-report questionnaire was used to measure perfectionism, burnout, and emotional intelligence. Data were collected from 121 APN working in five advanced general hospitals and two general hospitals. Data were analyzed using descriptive statistics, Independent t-test, One-way ANOVA, Mann-Whitney U test, Pearson correlation and Hierarchical multiple regression with the SPSS/WIN 22.0 program.
RESULTS
Mean scores for each variable were: perfectionism 3.57 (on a 5-point scale), burnout 3.32 (on a 7-point scale), and emotional intelligence 5.00 (on a 7-point scale). Self-oriented perfectionism had a positive correlation with burnout, as did socially prescribed perfectionism. Emotional intelligence was a significant variable reducing burnout, as it also had a reverse buffering effect on the relationship between self-oriented perfectionism and burnout. Explanatory power of the final model based on variables was 34%.
CONCLUSION
The results of this study suggest a mediating direction regarding burnout by demonstrating that emotional intelligence plays a direct and reverse buffering role to self-oriented perfectionism, which can be used to reduce burnout in APN.

Citations

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  • The Mediating Effects of Psychological Flexibility on Infection Control Nurses’ Mental Well-being in the Post-Pandemic Era
    Jina Kim, Chung Hee Woo
    Journal of Korean Academy of Fundamentals of Nursing.2025; 32(2): 253.     CrossRef
  • Factors Influencing Professional Quality of Life in Intensive Care Unit Nurses of University Hospitals
    Yu Lim Lee, Yun Mi Lee, So Eun Jang
    Journal of Korean Critical Care Nursing.2023; 16(1): 44.     CrossRef
  • Trait Emotional Intelligence and Happiness of Young Adults: The Mediating Role of Perfectionism
    Siti Khadijah Zainal Badri, Min Yao Kong, Wan Mohd Azam Wan Mohd Yunus, Nor Akmar Nordin, Wai Meng Yap
    International Journal of Environmental Research and Public Health.2021; 18(20): 10800.     CrossRef
  • Üniversite Öğrencilerinin Yalnızlık ve Mükemmeliyetçilik Düzeyleri Arasındaki İlişkide Duygusal Zekânın Aracılık Rolü
    Feridun KAYA, Zehra Nesrin BİROL
    Kastamonu Eğitim Dergisi.2018; 26(6): 1793.     CrossRef
  • Burnout amongst Nurses in Cancer Wards: Impact of Nursing Professionalism, Perfectionism, and Resilience
    Eun Ko, Hye Young Kim, Gwang Sook Kim, Rang Soon Kim, Hyang Sook So
    Asian Oncology Nursing.2018; 18(4): 214.     CrossRef
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  • 5 Crossref
PURPOSE
The purpose of this study was to identify the effects of emotional labor on burnout in nurses focusing the moderating effects of social intelligence and emotional intelligence.
METHODS
Data were collected in March 2015 by self administered questionnaires among 392 nurses in eight hospitals located in Busan, Gyeongsangnam-do. Data were analyzed by stepwise multiple regression, hierarchical multiple regression.
RESULTS
Study results shown (a) emotional labor showed a positive correlation on burnout, while social intelligence and emotional intelligence showed a negative correlation on burnout, (b) emotional labor was the most influential variable on burnout, (c) social intelligence had a negative moderating effect the relationship between emotional labor and burnout, (d) emotional intelligence had a positive moderating effect the relationship between emotional labor and burnout.
CONCLUSION
The result of the study indicate that emotional labor of nurses is positively correlated with burnout and emotional labor is to give the greatest effect on burnout, social intelligence and emotional intelligence had a moderating effects the relationship between emotional labor and burnout.

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  • The relationship between nurses’ demographic work-related variables and emotional labor behavior on nurse burnout during the COVID 19 pandemic
    Begüm Yalçın, Seda Sarıköse, Nilgün Göktepe, Emine Türkmen
    BMC Health Services Research.2025;[Epub]     CrossRef
  • Concept Analysis of Social Intelligence of Nurses Using Hybrid Model
    Kyung Ran Lee, Na Kyoung Lee, Hee Oh, Kyoung Ae Park
    Journal of Korean Academy of Nursing.2024; 54(3): 459.     CrossRef
  • Factors Influencing Professional Quality of Life in Intensive Care Unit Nurses of University Hospitals
    Yu Lim Lee, Yun Mi Lee, So Eun Jang
    Journal of Korean Critical Care Nursing.2023; 16(1): 44.     CrossRef
  • The relationship between occupational burnout and moral courage in operating room personnel: A cross-sectional study
    Mahla Zakeriafshar, Camellia Torabizadeh, Zahra Jamshidi
    Perioperative Care and Operating Room Management.2023; 32: 100339.     CrossRef
  • Influential Effects of Emotional Intelligence on the Relationship between Job Stress and Burnout among General Hospital Administrative Staff
    Woosok Han, Jinkyung Kim, Junghee Park, Mihyang Lee
    Healthcare.2022; 10(2): 194.     CrossRef
  • Measurement Invariance and Latent Mean Differences in the Nurses' Emotional Labour Scale
    Sun-Hee KIM, Eunkyung LEE, Jin-Hwa PARK
    Journal of Nursing Research.2022; 30(6): e239.     CrossRef
  • Effects of the Violence Experience and Emotional Labor on Burnout among Tertiary Hospital Nurses
    Su Hyang Kim, Yoon Goo Noh
    Journal of Health Informatics and Statistics.2022; 47(4): 290.     CrossRef
  • Factors Affecting Psychological Burnout in Nurses Caring for Terminal Cancer Patients
    Na-Ri Seo, Hyun-E Yeom
    The Korean Journal of Hospice and Palliative Care.2022; 25(4): 159.     CrossRef
  • The Moderating Effects of Self-esteem and Ego-resilience on the Relationship between Emotional Labor, Depressive Symptom, and Job Satisfaction in Nurses
    Taeyoun Kim, Kuem Sun Han
    Journal of Korean Academy of psychiatric and Mental Health Nursing.2021; 30(3): 209.     CrossRef
  • Understanding the relationships among emotional exhaustion, job satisfaction, and emotional intelligence of hotel front desk employees
    Kwang-Hi Park, Dae-Kwan Kim
    Asia Pacific Journal of Tourism Research.2021; 26(5): 504.     CrossRef
  • The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
    Da-Jung Ha, Jung-Hyun Park, Su-Eun Jung, Boram Lee, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi, Chan-Young Kwon
    Sustainability.2021; 13(21): 11634.     CrossRef
  • Nurses’ Job Burnout: A Hybrid Concept Analysis
    Zohreh Nabizadeh-Gharghozar, Mohsen Adib-Hajbaghery, Shahnaz Bolandianbafghi
    Journal of Caring Sciences.2020; 9(3): 154.     CrossRef
  • Emotional Labor Strategies, Stress, and Burnout Among Hospital Nurses: A Path Analysis
    Ji‐Soo Kim
    Journal of Nursing Scholarship.2020; 52(1): 105.     CrossRef
  • Analysis of the Risk and Protective Roles of Work-Related and Individual Variables in Burnout Syndrome in Nurses
    María del Carmen Pérez-Fuentes, María del Mar Molero Jurado, África Martos Martínez, José Jesús Gázquez Linares
    Sustainability.2019; 11(20): 5745.     CrossRef
  • The Moderating Role of Leader–Member Exchange in the Relationships Between Emotional Labor and Burnout in Clinical Nurses
    Eun Kyung Lee, Eun Joo Ji
    Asian Nursing Research.2018; 12(1): 56.     CrossRef
  • The Effects of Emotional Labor on Job Satisfaction of Hotel Employees: Analyzing Moderating Effects of Emotional Intelligence
    Kwang-Hi Park
    Stress.2018; 26(3): 166.     CrossRef
  • Influencing Effects of Role Conflict, Resilience on Burnout in Physician Assistants
    Kyoung-Sook LEE, Euna PARK
    JOURNAL OF FISHRIES AND MARINE SCIENCES EDUCATION.2017; 29(5): 1424.     CrossRef
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Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses
So Jung Lee, Hye Jong Woo
J Korean Acad Nurs Adm 2015;21(1):32-42.   Published online January 31, 2015
DOI: https://doi.org/10.11111/jkana.2015.21.1.32
PURPOSE
This study was done to elicit basic data for effective human resource management by identifying the relationships among job embeddedness, emotional intelligence, social support, and the turnover intention of Nurses.
METHODS
Research design was to build a hypothetical causal model between variables and to verify its fitness. The sample for this study was 283 nurses with careers of more than 6 months in one hospital of more than 800 beds located in Seoul. They agreed in writing and this study was approved by the Institutional Review Board. Data were analyzed using SPSS 18.0 and AMOS 18.0 program.
RESULTS
Differences in general characteristics for the variables were significant for age, marital status, education, work experience, job title, income, and department. Job embeddedness, emotional intelligence and social support were significantly correlated to turnover intention. Job embeddedness to emotional intelligence and social support showed positive effects and a negative effect to turnover intention. Emotional intelligence to turnover intention showed a positive effect, but social support was not significant.
CONCLUSION
Organizations should provide ways to minimize voluntary turnover of a competent workforce and demonstrate their competency. Also it should develop training and management programs to effectively utilize emotional intelligence.

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  • Impact of Informal Organizational Support on Female Employee Turnover Intention: An Empirical Study in Yemen
    Ghamdan Abdulkader, Rakesh Krishnan M, Maeen Hamam
    South Asian Journal of Management.2025; 31(4): 31.     CrossRef
  • The Influence of Socio-Cognitive Mindfulness, Job Stress and Social Support on Turnover Intention in General Hospital Nurses
    Chun Ha Kim, Mikyoung Lee
    Journal of Korean Academy of Nursing Administration.2025; 31(2): 155.     CrossRef
  • Nurses’ job embeddedness and turnover intention: A systematic review and meta-analysis
    Xin Wang, Ming Liu, Angela Y.M. Leung, Xiaoyan Jin, Hongxia Dai, Shaomei Shang
    International Journal of Nursing Sciences.2024; 11(5): 563.     CrossRef
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    Hee-jeong Kim, Dahye Park
    Heliyon.2023; 9(6): e16991.     CrossRef
  • Impact of Job Rotation Stress on Nursing Work Performance among Clinical Nurses: Mediating Effects of Job Embeddedness and Moderated Mediating Effects of Resilience
    Jeong A Jeong, Seok Hee Jeong, Hyun Kyung Kim, Hee Sun Kim
    Journal of Korean Academy of Nursing Administration.2023; 29(5): 503.     CrossRef
  • Factors Influencing End-of-Life Care Stress in Nurses
    Ri Na Kim, So-Young Choi
    Asian Oncology Nursing.2023; 23(4): 207.     CrossRef
  • A Meta-Analysis of the Relationships Between Emotional Intelligence and Employee Outcomes
    Çaǧlar Doǧru
    Frontiers in Psychology.2022;[Epub]     CrossRef
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    Hye-Ja Park, Soyoung Yu
    Sage Open.2021;[Epub]     CrossRef
  • The Influence of Organizational Justice, Organizational Culture and Emotional Intelligence on Intention of Retention in Reemployed Nurses
    Yu Ri Jung, So Young Choi
    Journal of Korean Academy of Nursing Administration.2020; 26(5): 501.     CrossRef
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    Zaid M. Al‐Hamdan, Anas Muhsen, Mohammad Alhamdan, Ahmad Rayan, Khaled Banyhamdan, Hala Bawadi
    Journal of Nursing Management.2020; 28(2): 351.     CrossRef
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    Ji-Min Hwang, Ji-Hyoung Han
    Journal of Dental Hygiene Science.2020; 20(3): 171.     CrossRef
  • Influence of Resilience and Job Embeddedness on Turnover Intention in General Hospital Nurses
    Kyoung Ja Ko, Soo-Kyoung Lee
    Journal of Korean Academy of Nursing Administration.2019; 25(4): 362.     CrossRef
  • Work-family conflict and female employees’ turnover intentions
    Mamoona Rasheed, Salman Iqbal, Faisal Mustafa
    Gender in Management: An International Journal.2018; 33(8): 636.     CrossRef
  • Relationship among Emotional Labor, Burnout, Social Support and Turnover Intention of Nurse Practitioners in terms of Interdisciplinary Perspectives
    Ji-Young Kim
    Journal of Digital Convergence.2016; 14(8): 331.     CrossRef
  • The Influences of Workplace Spirituality and Emotional Intelligence on the Organizational Citizenship Behavior for Clinical Nurses
    Myung-Sook Yoo
    The Korean Journal of Health Service Management.2016; 10(2): 59.     CrossRef
  • Influence of Emotional Intelligence and Empathy on the Facilitative Communication Ability of Psychiatric Nurses
    Eun-jung Oh, Myung Ha Lee, Sung Hee Ko
    Journal of Korean Academy of Psychiatric and Mental Health Nursing.2016; 25(4): 283.     CrossRef
  • Influence of Job Embeddedness Factors on Turnover Intention of Nurses in Small and Medium Sized General Hospitals
    Yun-Sook Kim, Seang Ryu
    Journal of Korean Academy of Nursing Administration.2016; 22(2): 158.     CrossRef
  • Influence of the Emotional Intelligence, Communication Competence and Stress coping on Turnover Intention in Psychiatric Nurses
    Hye-Seung Kang, Yoon-Young Kim
    Journal of the Korea Academia-Industrial cooperation Society.2016; 17(1): 141.     CrossRef
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Effect of Nurses' Job Stress on Job Satisfaction: Mediating Effect of Head Nurses' Emotional Leadership Perceived by Nurses
Moon Jung Jang, Eun Nam Lee, Yong Hwan Lee
J Korean Acad Nurs Adm 2015;21(1):133-141.   Published online January 31, 2015
DOI: https://doi.org/10.11111/jkana.2015.21.1.133
PURPOSE
The purpose of this study was to identify the mediating effect of head nurses' emotional leadership as perceived by nurses in the relationship between nurses' job stress and job satisfaction.
METHODS
Study participants were 278 staff nurses currently working at two university hospitals in Busan, Korea. SPSS/WIN 21.0 program was used for data analysis to analyze descriptive statistics, t-test, correlation, and stepwise multiple regression. The significance level was set at p<.05.
RESULTS
Nurses' job satisfaction had a significant correlation with job stress (r=-.31, p<.001) and emotional leadership of nurse managers as perceived by nurses (r=.53, p<.001). Also, head nurses' emotional leadership experienced by nurses had a partial mediating effect in the relationship between nurses' job stress and job satisfaction.
CONCLUSION
The results of this study show that the nurse managers' emotional leadership has an important influence on nurses' job stress and job satisfaction. Therefore, head nurses' emotional leadership is very important for effective human resource management and the hospital should offer education and training to booster head nurses' leadership by developing emotional intelligence to promote staff job satisfaction.

Citations

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  • Factors Related to Emotional Leadership in Nurses Manager: Systematic Review and Meta-Analysis
    Se Young Jang, Chan Mi Park, Eun Hee Yang
    Journal of Korean Academy of Nursing.2024; 54(2): 119.     CrossRef
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PURPOSE
The purpose of this study was to identify the relationships between emotional intelligence, organizational citizenship behavior, organizational commitment and organizational performance of clinical nurses in Korea.
METHODS
The participants were 453 nurses, working in three general hospitals in Seoul, and data were collected from December 15, 2012 to February 2, 2013. Data were analyzed using PASW (SPSS ver. 20.0) and SPSS/WIN 19.0 (SPSS INC, Chicago, IL, USA), and AMOS ver. 20.0.
RESULTS
The results were as follows: organizational performance is positively influenced by emotional intelligence. Organizational citizenship behavior is positively influenced by emotional intelligence, organizational commitment is positively influenced by organizational citizenship behavior, and organizational performance is positively influenced by organizational commitment.
CONCLUSION
The results of this study demonstrate and help in understanding the relationship between the research concepts and the direction of nursing organizations. We recommend that various educational programs should be developed to improve clinical nurses' emotional intelligence.

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PURPOSE
The purpose of this study was to identify the roles of empowerment and emotional intelligence in the relationship between job embeddedness and turnover intension among general hospital nurses.
METHODS
The sample for this study consisted of 224 nurses from four general hospitals of less than 500 beds located in Seoul and Gyunggi Province. Data were analyzed using frequency, percentage, mean, standard deviation, t-test, ANOVA, Scheffe test, Pearson Correlation and Hierarchical Multiple Regression.
RESULTS
It was found that: (a) Job embeddedness and emotional intelligence had negative effects on turnover intension; (b) Emotional intelligence moderated the relationship between job embeddedness and turnover intension, but empowerment did not.
CONCLUSION
Findings indicate a need to reduce the degree of turnover by enhancing job embeddedness among general hospital nurses. Further research needs to be done to refine this study.

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Effects of Social Support and Emotional Intelligence in the Relationship between Emotional Labor and Burnout among Clinical Nurses
Da Won Baik, Young Hee Yom
J Korean Acad Nurs Adm 2012;18(3):271-280.   Published online September 30, 2012
DOI: https://doi.org/10.11111/jkana.2012.18.3.271
PURPOSE
The purpose of this study was to identify the effects of social support and emotional intelligence in the relationship between emotional labor and burnout among clinical nurses.
METHODS
The sample for this study consisted of 382 nurses from four hospitals located in Seoul or Gyunggi Province. Data were analyzed using frequency, percentage, mean, standard deviation, t-test, ANOVA, Scheffe test, Pearson Correlation, Hierarchical Multiple Regression, and Path Analysis.
RESULTS
It was found that: (a) emotional labor had a positive effect on burnout, while social support and emotional intelligence had negative effects on burnout; (b) social support and emotional intelligence moderated the relationship between emotional labor and burnout, and (c) social support mediated the relationship between emotional labor and burnout, whereas emotional intelligence did not.
CONCLUSION
The results of the study indicate that high levels of support had a buffering effect and mitigated the negative effects of the emotional labor on burnout. Therefore, strategies to enhance social support for nurses are needed and further research needs to be done to refine this study.

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Emotional Intelligence and Job Stress of Clinical Nurses in Local Public Hospitals
Sook Lee
J Korean Acad Nurs Adm 2010;16(4):466-474.   Published online December 31, 2010
DOI: https://doi.org/10.11111/jkana.2010.16.4.466
PURPOSE
This study was done to identify the relationship between emotional intelligence (EI) and job stress of clinical nurses in small to medium-sized hospitals.
METHODS
Data were collected from a convenience sample of 152 nurses working in 4 local public hospitals in one district. EI was measured with the scale developed by Law, Wong, & Song (2004), and job stress with the scale by Choi, Kang, & Woo (2006). Data were analyzed with PASW (SPSS) 18.0, using descriptive statistics, t-test, ANOVA, Scheffe' test, Pearson correlation coefficients, and multiple regression.
RESULTS
There were significant differences in EI according to work time, in self-emotional appraisal according to salary, in regulation of emotion according to marital status, age, work time, and salary. There were also significant differences in job stress including somatization, depression and anger according to marital status, work time, and salary. Correlation between EI and job stress was negative. EI explained 17.3% of variance in job stress.
CONCLUSION
The findings indicate that to decrease job stress, nursing managers need to develop EI, especially self-emotional appraisal and regulation of emotion for nurses in their twenties and for unmarried nurses.

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Influence of Clinical Nurse Specialists' Emotional Intelligence on Their Organizational Commitment and Turnover Intention
Young Hee Sung, Moon Sook Hwang, Kyeong Sug Kim, Na Mi Chun
J Korean Acad Nurs Adm 2010;16(3):259-266.   Published online September 30, 2010
DOI: https://doi.org/10.11111/jkana.2010.16.3.259
PURPOSE
The purpose of this study was to identify the influence of clinical nurse specialists' emotional intelligence on their organizational commitment and turnover intention.
METHODS
A descriptive study with second data analysis was conducted with permission. The original data was from the policy research on the status of clinical nurses with extended role hosted by the Hospital Nurses Association in 2007.
RESULTS
The mean score of emotional intelligence, organizational commitment, turnover intention were 58.66 (+/-6.63), 46.71 (+/-3.54), 12.87 (+/-3.98) respectively. Emotional intelligence had 40% positive influence on organizational commitment (F=50.58, p<.01, adj.R2=.16) and 24% negative influence on turnover intention (F=16.68, p<.01, adj.R2=.06).
CONCLUSION
The results recommend to develop a program that enhances clinical nurse specialists' emotional intelligence. The program could be utilized as an institutional retention strategy to increase clinical nurse specialists' organizational commitment and decrease their turnover intention.

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    Soo Yeon Cho, Mi Hae Sung
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The Effect of Emotional Intelligence on Self-efficacy and Job Stress of Nurses: Mediating Role of Self-efficacy
Kyung Hee Lee, Jung Su Song
J Korean Acad Nurs Adm 2010;16(1):17-25.   Published online March 31, 2010
DOI: https://doi.org/10.11111/jkana.2010.16.1.17
PURPOSE
This study was to investigate the relationship among emotional intelligence, self-efficacy and job stress of nurses.
METHOD
Data was collected from convenient sample of 265 nurses who work for a university hospital in a city. The Questionnaire measured the level of emotional intelligence, self-efficacy and job stress of nurses. The data were analyzed using descriptive statistics, t-test, ANOVA, scheffe' test, pearson's correlation coefficient and hierarchical multiple regression.
RESULT
The mean score of emotional intelligence was 3.41(+/-.37), self-efficacy was 3.27(+/-.45) and job stress was 3.35(+/-.65). There were significant differences on self-efficacy according to age, marital status and education level. And there were significant differences on job stress according to age, working unit. It was a significant positive correlation between emotional intelligence and self-efficacy. The emotional intelligence and self-efficacy were significantly negative correlation with job stress. The emotional intelligence explained 24.8% of self-efficacy and 1.9% of job stress and self-efficacy explained 2.7% of job stress. And the self-efficacy was showed a mediate variable between emotional intelligence and job stress.
CONCLUSION
To decrease job stress, nursing managers ought to develop the emotional intelligence and self-efficacy of nurses, reinforce as a mediating role between emotional intelligence and job stress.

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